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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Fraud issue

They helped me with a fraud issue quickly and resolved it within a week. Reviewed on: 15th February 2024

Easy to use app.

Easy to use app. Great people to deal with. Reviewed on: 15th February 2024

No Fees!

No fees, and decent savings rates Reviewed on: 15th February 2024

I’ve had a very happy relationship with Chase and wh...

I’ve had a very happy relationship with Chase and when I did have a hiccup a quick phone call and all was sorted. No problem. Reviewed on: 15th February 2024

Never had a problem always good for what I use...

Never had a problem always good for what I use it for Reviewed on: 15th February 2024

Tried, happy and impressed

Easy to contact and app has a very elegant and simple interface. Reviewed on: 15th February 2024

Best bank going.

Best bank going. Brilliant never going back to anywhere else. Top bank. Very happy with every department Reviewed on: 15th February 2024

Chase easy banking

Chase bank help with its money back facility and the way to freeze you card temporarily if you think it’s lost . Other banks done do this or don’t let you know about it Reviewed on: 15th February 2024

Very easy to use the app for banking and spending

Very easy to use the app for banking and spending Reviewed on: 15th February 2024

Very smooth experience with everything so far.

Very smooth experience with everything so far. You can do everything in the mobile app, be sure that you are on top of your security and have a lot of benefits and good rates, such as hefty cashbacks and good current account interest rates. Customer support was always responsive and polite, making sure the issue is resolved. One small negative point - the mobile app was always a little bit lagging on my device. Reviewed on: 15th February 2024

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