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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Very easy to use the app for banking and spending

Very easy to use the app for banking and spending Reviewed on: 15th February 2024

Very smooth experience with everything so far.

Very smooth experience with everything so far. You can do everything in the mobile app, be sure that you are on top of your security and have a lot of benefits and good rates, such as hefty cashbacks and good current account interest rates. Customer support was always responsive and polite, making sure the issue is resolved. One small negative point - the mobile app was always a little bit lagging on my device. Reviewed on: 15th February 2024

Chase Bank great

Simple and effective, good customer service and good for using abroad. Reviewed on: 15th February 2024

Good allround

good rates, app easy to use and customer service very good Reviewed on: 15th February 2024

Helpful Banking

If I need assistance & advice I go to banking app and contact you and alway get a speedy response excellent. Reviewed on: 15th February 2024

Bring back refer a friend or family

Bring back refer a friend or family Reviewed on: 15th February 2024

Customer service answers phone within two minutes In...

Customer service answers phone within two minutes Interest rates could be a little higher Reviewed on: 15th February 2024

Good overall.

Good overall. App easy to use. No complain so far Reviewed on: 15th February 2024

Very easy to use app.

Very easy to use app. Haven't had cause to ring them at all Reviewed on: 15th February 2024

Customer service is quick and excellent.

Customer service is quick and excellent. Cashback and 1% interest is unrivalled. Reviewed on: 15th February 2024

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