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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

A People’s Bank

Have used Chase for almost a year and they are excellent, easy to set up I have had occasion to talk to customer services 3 times and they have been 5* plus every time. Answer the phone immediately and you get a human being who wont let you go till they have resolved your issue. The app is by far and away the smartest in play from bank’s intuitive fast easy to navigate and super responsive. They make you feel like you really count Reviewed on: 15th February 2024

As a Chase customer for over 3 years, I've experienc...

As a Chase customer for over 3 years, I've experienced firsthand the benefits of their current account. From their generous cash back offerings to their exceptional customer support team, Chase has made managing my finances a breeze. Their dedication to customer satisfaction truly sets them apart. Reviewed on: 15th February 2024

I find using the chase app really easy.

I find using the chase app really easy. I like the round up feature and the 10% cash back. Ive recommended it to other people who have also now have an account. Reviewed on: 15th February 2024

The app is excellent and makes it easy to use.

The app is excellent and makes it easy to use. It is so much better than the ‘high street’ banks. You might as well switch as the leading uk banks are closing their branches anyway Reviewed on: 15th February 2024

Always awesome

Always a helpful person on the phone. The app is easy to use and they're very easy to contact through the app. Reviewed on: 15th February 2024

Excellent App

Never had a problem using my Chase app, transfers and payments always go through quickly, the app is so easy and quick to navigate. Reviewed on: 15th February 2024

Great Bank

Easy to use would be happy to recommend. App is excellent and simple to use and reliable Reviewed on: 15th February 2024

Cashback and interest

I've recently moved home to save money to purchase my first home, and using Chase has helped me save more through the 1% interest and 1% cashback offerings. Reviewed on: 15th February 2024

Great bank with an excellent app.

Great bank with an excellent app. .Good interest rates - faultless service Reviewed on: 15th February 2024

Its been brilliant, since I opened the account, get...

Its been brilliant, since I opened the account, getting cash back and the esy of setting up..brilliant...Will be testing aboard in June. Reviewed on: 15th February 2024

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