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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Chase Bank great

Simple and effective, good customer service and good for using abroad. Reviewed on: 15th February 2024

Good allround

good rates, app easy to use and customer service very good Reviewed on: 15th February 2024

Helpful Banking

If I need assistance & advice I go to banking app and contact you and alway get a speedy response excellent. Reviewed on: 15th February 2024

Bring back refer a friend or family

Bring back refer a friend or family Reviewed on: 15th February 2024

Customer service answers phone within two minutes In...

Customer service answers phone within two minutes Interest rates could be a little higher Reviewed on: 15th February 2024

Good overall.

Good overall. App easy to use. No complain so far Reviewed on: 15th February 2024

Very easy to use app.

Very easy to use app. Haven't had cause to ring them at all Reviewed on: 15th February 2024

Customer service is quick and excellent.

Customer service is quick and excellent. Cashback and 1% interest is unrivalled. Reviewed on: 15th February 2024

A People’s Bank

Have used Chase for almost a year and they are excellent, easy to set up I have had occasion to talk to customer services 3 times and they have been 5* plus every time. Answer the phone immediately and you get a human being who wont let you go till they have resolved your issue. The app is by far and away the smartest in play from bank’s intuitive fast easy to navigate and super responsive. They make you feel like you really count Reviewed on: 15th February 2024

As a Chase customer for over 3 years, I've experienc...

As a Chase customer for over 3 years, I've experienced firsthand the benefits of their current account. From their generous cash back offerings to their exceptional customer support team, Chase has made managing my finances a breeze. Their dedication to customer satisfaction truly sets them apart. Reviewed on: 15th February 2024

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