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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Excellent service , easy to use .

Excellent service , easy to use . Good interest rates & rewards . Reviewed on: 15th February 2024

Chase Bank Best, The Best

Since switching to Chase Bank UK, late last year, I have experienced impeccable service from Chase UK, in my both Savings and Current Accounts. On the few occasions I have needed support, Chase have alway responded quickly and most efficiently. Reviewed on: 15th February 2024

Simple banking

Easy setup, simple banking. No unnecessary nonsense. Quick debit card delivery. Reviewed on: 15th February 2024

Easy to set up and easy to use,no complaints from me.

Easy to set up and easy to use,no complaints from me. Reviewed on: 15th February 2024

Its really easy to use and the app works perfect...

Its really easy to use and the app works perfect 10/10 Reviewed on: 15th February 2024

Love the extras

Love the extras like cash back on spending and interest on the balance. Reviewed on: 15th February 2024

Great online bank

Great bank, generous cashback, great customer service and communication Reviewed on: 15th February 2024

Amazing cashback.

Amazing cashback. The app always works well Reviewed on: 15th February 2024

I get rewarded for almost everything I spend!

I used to use my M&S credit card for all my shopping and earned an average £8 quarterly in reward vouchers to be spent at M&S. Since moving my monthly spending to Chase bank I have earned more than that each month., just for spending! When I had problems setting up my Chase app, I rang them. My call was answered in 5 rings and I spoke to a really helpful member of staff who talked me through the steps I needed to take and stayed on the line with me until I was successful. Reviewed on: 15th February 2024

Very impressed with the app and service the savings...

Very impressed with the app and service the savings accounts are brillant with an easy to use app would 100% recommend (which I have referred atleast 10 people) Reviewed on: 15th February 2024

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