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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Positive experience

Very easy to use app. Great for using abroad. Fair interest rates. All in alll I’m very pleased with Chase. Reviewed on: 15th February 2024

Really easy to use app and I love the 1 percent cash...

Really easy to use app and I love the 1 percent cashback Reviewed on: 15th February 2024

Best bank

Best bank out there - great interest rates, 1% bonus and modern banking. Reviewed on: 15th February 2024

Customer service is vg.

Customer service is vg. Short waiting times to speak to an agent( a human being) and was willing too listen to what I had to say. Reviewed on: 15th February 2024

Easy to use and money back, good exchange rates when...

Easy to use and money back, good exchange rates when abroad Reviewed on: 15th February 2024

Easy to use app with nice options to do with your mo...

Easy to use app with nice options to do with your money, friendly people on the phone when you need them and it get’s rid of seeing people that work like robots that don’t like their job and answer to other people. Reviewed on: 15th February 2024

Just brilliant easy to move money between accounts g...

Just brilliant easy to move money between accounts good cash back and interest rates quick transactions Reviewed on: 15th February 2024

I have had chase for a few years now and I absolutel...

I have had chase for a few years now and I absolutely love it very friendly, quick to respond and solve any issues. Will continue to use it Reviewed on: 15th February 2024

An excellent bank

I have nothing but good things to say about Chase. Customer Service has been excellent and you immediately get through to a real person. no delaying tactics that other banks utilise. Reviewed on: 15th February 2024

Excellent App and Great Customer Services

Excellent App and very quick responses from Customer Services Reviewed on: 15th February 2024

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