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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Easy access and always helpful.

Easy access and always helpful. App provides all the information needed and customer service are quick and responsive when needed Reviewed on: 13th February 2026

Great online banking service provider

Great online banking service provider Reviewed on: 13th February 2026

Great app

Chase current account has a handy, straightforward app that makes banking a breeze. The cashback offer gives you a little extra in your savings every month and the roundups build up very quickly. Reviewed on: 13th February 2026

Customer service

A great online bank offering great customer service Reviewed on: 13th February 2026

Top quality customer service.

Top quality customer service. App is easy to use, provides everything I need at a glance. Easy card management with card number not visible is great. Switching to Chase was one of my better ideas in 2025 Reviewed on: 13th February 2026

Chase is amazing bank

Chase is amazing and reliable bank which I always use when I go to abroad. Reviewed on: 13th February 2026

Chase current account

Chase Bank offers a strong digital experience and practical features like in-app budgeting and cashback, but it’s not the best fit for everyone — especially if you’re after full high-street banking services or consistently high interest rates. Many customers appreciate its simplicity, while others become frustrated when benefits change or service issues arise. Reviewed on: 13th February 2026

Very easy to use Chase, highly recommend

Very easy to use Chase, never had any problems. Great customer service, always available to answer any questions in person if needed. Lots of great information regularly available. Would highly recommend. Reviewed on: 13th February 2026

Easy app and cash back in first year

Easy app and cash back in first year is really good. Good level of communications which are always easy to understand Reviewed on: 13th February 2026

Being able to carry out transactions in other curren...

Being able to carry out transactions in other currencies & have them converted to sterling at that day’s exchange rate means I no longer need a pre-paid currency card when travelling. Reviewed on: 13th February 2026

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