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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

So easy and simple to use.

So easy and simple to use. Always there 24/7 within minutes by live chat for any problems Reviewed on: 15th February 2024

Great account

Easy to set up and use. Calls to customer service are answered by real people which is so much better than terrible robots. Reviewed on: 15th February 2024

Personal service ...

Always available person to person to answer any queries Also very easy app to use. Great bank with great service. Best I have ever used Reviewed on: 15th February 2024

Chase brings American excellence to Britain with a s...

Chase brings American excellence to Britain with a superb product and fantastic customer service. Reviewed on: 15th February 2024

Everything just works straightaway without any hassle.

Everything just works straightaway without any hassle. Navigating the app is easy as it has a user interface that is well organised and thought through. Using the card ins shops and restaurants feels more secure without account details being on view. Linking account with online payment services is easy too. Reviewed on: 15th February 2024

So easy to use on the app.

So easy to use on the app. you also get cash back on things. i am very happy with the service Reviewed on: 15th February 2024

I love the interest rate on my saving.

I love the interest rate on my saving. And I can have different saving pot in one bank. This in a way motivate me to save on different project. The growth of my money motivates mw to save more regularly. Reviewed on: 15th February 2024

perfect bank ,easy to use .

perfect bank ,easy to use .Great overseas. Interest on current account and decent saving rate.Easy to swap money around. Reviewed on: 15th February 2024

Perfect current account

Easy to use App and cash back which is amazing. Easy to transfer cashback to the savings account. Transactions show up immediately no waiting for them to be applied.Easy to recover card details and always hints and tips for savings and cutting costs. Reviewed on: 15th February 2024

1% cash back on a deposit account is great.

1% cash back on a deposit account is great. App's UI is easy to navigate too. Reviewed on: 15th February 2024

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