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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Hassle free, easy to use!

Hassle free, easy to use their app and so easy to manage all accounts in one place Reviewed on: 13th February 2026

Excellent app, easy to use for day to day banking.

Excellent app, easy to use for day to day banking. Reviewed on: 13th February 2026

Fickle, only supports new customers, therefore not i...

Fickle, only supports new customers, therefore not interested in customers Reviewed on: 13th February 2026

Very, very good service and good products

Very, very good service and good products Reviewed on: 13th February 2026

Easy to.........

Easy to use app, both for transfer & sending money. Easy. Reviewed on: 13th February 2026

Cash back

Disappointed in the change on how you can get cash back Reviewed on: 13th February 2026

Customer service

Excellent customer service, have used 3 times and always had my query resolved. Reviewed on: 13th February 2026

Easy to use app.

Easy to use app. Straightforward and simple. Reviewed on: 13th February 2026

Fantastic Bank

Fantastic never had anything issues, and they do free currency exchange no fees Reviewed on: 13th February 2026

Current account use

Incredibly smooth platform, 1% cashback is a plus Reviewed on: 13th February 2026

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