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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

7338% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

The app just does more than you expect.

The app just does more than you expect. Simple to use and with such customer-friendly details that make my banking easy. I've had two fantastic surprises in the past year - my round-up account had earned enough to pay my electric bill and I paid my builder with my Chase card and received over £350 cash-back. Superb. Reviewed on: 15th February 2024

Just a nobrainer.

Just a nobrainer. Such an easy to use straightforward app and account. Really easy to navigate too. Reviewed on: 15th February 2024

Best Bank by far!

I have been saving and banking with Chase for around 2 years now.Having worked for a major British Bank previously, my experience has been nothing short of first class! Reviewed on: 15th February 2024

safe to say that it is my best banking experience ev...

safe to say that it is my best banking experience ever - I am in my mid 40's... Reviewed on: 15th February 2024

I love my chase account!! It's changed the way I travel

I love my chase account! Love the ease of using it fee free abroad and has changed the way i travel. previously, i used to exchange money before holiday with often less than great exchange rates. It also meant i'd have a bundle of cash with me all the time on holiday which isn't great! With chase i just spend on my card and get an almost perfect exchange rate with no fees. I also love the 1% cashback on debit card purchases, it may not seem much but can add up to a nice pot of cash over several weeks or months. I haven't had any real issues so i'm not really sure how their customer service is in a difficult situation but i am loving my account so far. Reviewed on: 15th February 2024

Great service

They are great and the best in customer service! Reviewed on: 15th February 2024

I have been with Chase for a year now and cannot fau...

I have been with Chase for a year now and cannot fault them. Reviewed on: 15th February 2024

Excellent experience would highly recommend

Excellent experience would highly recommend Reviewed on: 15th February 2024

Can't rate customer service as haven't had to use.

Can't rate customer service as haven't had to use. Very good acc, the app hangs a it, only criticism I can think of. Reviewed on: 15th February 2024

Great Cashback Scheme and good savings rate

Great Cashback Scheme and good savings rate Reviewed on: 15th February 2024

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