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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Very helpful, always ready to assist.

Very helpful, always ready to assist. Reviewed on: 13th February 2026

Love chase for overseas travelling especially and lo...

Love chase for overseas travelling especially and love the round up and cash back offers Reviewed on: 13th February 2026

Always on the phone when you need them never directe...

Always on the phone when you need them never directed to an automated service and best off all cash back on your spending which helps chase the bank of the future always a head of the banking for it’s customers Reviewed on: 13th February 2026

Very easy to use

Very easy to use app fast quick. Reviewed on: 13th February 2026

Current account

Easy to apply and manage. Can be used overseas and exchange rate is good. Great with alerts Reviewed on: 13th February 2026

Been so good from the day I opened the account till...

Been so good from the day I opened the account till now. Easy to contact and you speak to humans! App works well and very easy to use and since opening the account my experience with it has been great. Reviewed on: 13th February 2026

Great bank

Great customer service, easy app to navigate Reviewed on: 13th February 2026

Convenient current account

Chase accounts are easy to operate, easy to transfer between current and savings accounts, and fee free spending abroad Reviewed on: 13th February 2026

Chase customer service - second to none!

When on the few occasions I have had to contact Chase for assistance I have received respectful, efficient excellent service. On one occasion I thought some suspicious activity had taken place on my account. Chase customer service explained what had happened, what I had done and gave me confidence and reassurance that all was good and there had been no security breach. Really excellent service provided Reviewed on: 13th February 2026

Easy to set up and use.

Easy to set up and use. Great features with cashback and savings. App is sleek and easy to navigate. Reviewed on: 13th February 2026

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