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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Fantastic experience I love Chase Bank

Fantastic experience I love Chase Bank Reviewed on: 15th February 2024

Everyday Banking is made simple, clear and to the po...

Everyday Banking is made simple, clear and to the point. Effortless transfers between accounts not to mentions the cash backs are really handy. Using the app couldn’t get any better; it’s intuitive and fantastic for new users. Trust me, you won’t regret it! Reviewed on: 15th February 2024

First Class Assistance and help.

First Class Assistance and help. Chase refunded without question, payment made to fraudulent website once they had seen the evidence. Reviewed on: 15th February 2024

Great cash back percentages and interest rates on ac...

Great cash back percentages and interest rates on accounts. Customer service is easy to communicate with through various sources Reviewed on: 15th February 2024

Fast, friendly, reliable.

The cashback is an excellent incentive to get you started, along with the near instant notifications of transactions. Also being able to break down your statement into categories and view how much you are spending compared to last month at a glance is fantastic. Reviewed on: 15th February 2024

I love chase i’ve been using it for almost a year no...

I love chase i’ve been using it for almost a year now and i’ve earnt cash back for almost everything, I will definitely be using chase for a much longer time Reviewed on: 15th February 2024

"Chase Bank: Exceptional Service, Five Stars!"

Reviewed on: 15th February 2024

great cassh back offers and great customer service

great cassh back offers and great customer service Reviewed on: 15th February 2024

Absolutely love them and love the cashback scheme

Absolutely love them and love the cashback scheme Reviewed on: 15th February 2024

Excellent customer seevice

I have contact chase both on line and by phone the customer service is one of the best I have ever encountered. Keep up the good work. We elderly people need banks like chase. Patient understanding and cimpassionate Reviewed on: 15th February 2024

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