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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

The best

Easy to use,money back on spending can do round up and you see your purchases immediately Reviewed on: 15th February 2024

Excellent bank.

Excellent bank. Easy to use and customer service is always available and quick to respond. Cash back feature is brilliant and love the round up option as I can save money without missing it. App is easy to use and secure. The card has no account info in it which keeps it secure Reviewed on: 15th February 2024

Chase bank account it great, interest rates are good...

Chase bank account it great, interest rates are good for savings and customer service is also excellent. Reviewed on: 15th February 2024

Very helpful customer service - prompt reply and und...

Very helpful customer service - prompt reply and understanding Reviewed on: 15th February 2024

Brilliant!

Brilliant! always quick responses and no robots which you have on every other website Reviewed on: 15th February 2024

Chase Banking....... Just a joy

From the moment I moved over to Chase, its been a joy to use, customer service is fantastic and no bots in sight, just find the whole thing like a breath of fresh air when compared to the old style banking. Reviewed on: 15th February 2024

Use it as my main account

Set up the account in a few minutes. Easy to transfer between accounts. Now my main account. Reviewed on: 15th February 2024

Best service ever i had in UK.

Best service ever i had in UK. A Great app with innovative aspect. Reviewed on: 15th February 2024

Great online site.

Great online site. Fast money transfers and good chat support Reviewed on: 15th February 2024

App is a little lacking in depth and functionality,...

App is a little lacking in depth and functionality, but is minimal enough to still function well. The main benefit with Chase is, of course, the cashback as well as interest of pesky spare change which are thankfully rounded up nicely. Reviewed on: 15th February 2024

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