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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48886 reviews)

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4.94

Based on 48,886 reviews, last reviewed 5th Mar 2026

443400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Great app based bank. Great app based bank. Great free overseas use. They used to offer better cashback & interest rate deals though Reviewed on: 5th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48886)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

quick easy and efficient service

quick easy and efficient service Reviewed on: 17th February 2026

Modern banking meets simplicity

Have been a Chase current account customer for years and never had issues with them. Very easy to use their app, user friendly, and simply straightforward. If you want an easy, modern app for your banking, I highly recommend checking Chase. Reviewed on: 17th February 2026

Chase are a great bank, offer a lot of rewards and h...

Chase are a great bank, offer a lot of rewards and have speedy friendly customer service Reviewed on: 17th February 2026

Good customer service app very easy to ise

Good customer service app very easy to ise Reviewed on: 17th February 2026

Excellent Customer Service & Easy UI

I've received great support from the Chase customer service team on multiple different occasions when I was faced problems with my account details. I have always been able to get ahold of someone on the phone very quickly and the support given to me has always led to resolving the issue. It is also a great plus that the app is so easy to use. Reviewed on: 17th February 2026

No issues with CHASE, one day money was taken from m...

No issues with CHASE, one day money was taken from my account by a scammer and CHASE were fantastic, got my money back in less that 24hrs, changed me card and new one arrived within 48hrs. All from 3 taps on the app and within four minutes, I was speaking directly with a human. Cannot fault them. Reviewed on: 17th February 2026

Great website.

Great website. Always seem to be offering great value without me having to constrantly push for it Reviewed on: 17th February 2026

Easy to set up online and not overwhelmed by excessi...

Easy to set up online and not overwhelmed by excessive emails about other products. Simple and easy to use banking app with round up and boosted savings. Reviewed on: 17th February 2026

Staff are very friendly. Security is excellent.

Staff are very friendly. Also the security is the best bank account I have I trust it completely Reviewed on: 17th February 2026

Great features and support staff

Not only do I enjoy the bank account features, but every single interaction with customer services has been overwhelmingly positive and any issues have been resolved quickly. Reviewed on: 17th February 2026

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