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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48946 reviews)

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4.94

Based on 48,946 reviews, last reviewed 30th Mar 2026

448800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great app, fab customer service. I moved to chase following the introduction of the rewards programme for cashback. The app is great and easy to use and the service provided is very g... Read more Reviewed on: 30th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48946)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

All good so far, no complaints and easy to use

All good so far, no complaints and easy to use Reviewed on: 13th February 2026

Interest rates are great and great customer service

Interest rates are great and great customer service Reviewed on: 13th February 2026

Love using my chase card on holiday

Love using my chase card on holiday so easy and great value Reviewed on: 13th February 2026

1st class bank would recommend I use for savings an...

1st class bank would recommend I use for savings and everyday spending Reviewed on: 13th February 2026

Better than the clearing banks

Since joining the best service for a bank Reviewed on: 13th February 2026

Prompt friendly and helpful

When ever i have need to ask for support customer support is prompt and friendly and professional. Nothing is too much trouble Reviewed on: 13th February 2026

Excellent customer service.

Live person available if there is a problem. Always sort it out rapidly Reviewed on: 13th February 2026

The app is easy to navigate around

The app is easy to navigate around Reviewed on: 13th February 2026

Fabulous service and rewards for using account

Fabulous service and rewards for using account Reviewed on: 13th February 2026

Brilliant

Chase has been the best since I signed up . I am still a customer with 2 high street banks and they aren't a patch on Chase Reviewed on: 13th February 2026

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