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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48944 reviews)

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4.94

Based on 48,944 reviews, last reviewed 28th Mar 2026

448600% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Not just the current account.. Not just the current account but Chase's saving account is excellent as well. Reviewed on: 28th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48944)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Love using my chase card on holiday

Love using my chase card on holiday so easy and great value Reviewed on: 13th February 2026

1st class bank would recommend I use for savings an...

1st class bank would recommend I use for savings and everyday spending Reviewed on: 13th February 2026

Better than the clearing banks

Since joining the best service for a bank Reviewed on: 13th February 2026

Prompt friendly and helpful

When ever i have need to ask for support customer support is prompt and friendly and professional. Nothing is too much trouble Reviewed on: 13th February 2026

Excellent customer service.

Live person available if there is a problem. Always sort it out rapidly Reviewed on: 13th February 2026

The app is easy to navigate around

The app is easy to navigate around Reviewed on: 13th February 2026

Fabulous service and rewards for using account

Fabulous service and rewards for using account Reviewed on: 13th February 2026

Brilliant

Chase has been the best since I signed up . I am still a customer with 2 high street banks and they aren't a patch on Chase Reviewed on: 13th February 2026

Fairly new customer but very pleased with account so...

Fairly new customer but very pleased with account so far Reviewed on: 13th February 2026

So simple to use.

So simple to use. Great customer service always. Reviewed on: 13th February 2026

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