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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48946 reviews)

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4.94

Based on 48,946 reviews, last reviewed 30th Mar 2026

448800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great app, fab customer service. I moved to chase following the introduction of the rewards programme for cashback. The app is great and easy to use and the service provided is very g... Read more Reviewed on: 30th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48946)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

Excellent customer service, easy to use banking app

Excellent customer service, easy to use banking app Reviewed on: 13th February 2026

Excellent product, service and app.

The customer service is excellent, the team is quite to respond and provide comprehensive advice to solve your issue. There savings account which links to your debit account is easy to use and gives a good rate of return. The app is easy to use and easy to track what you’ve got in your accounts. Reviewed on: 13th February 2026

Excellent account .

Excellent account . Good rates and cash back Reviewed on: 13th February 2026

Chase Review

Chase is easy to use with good customer service and incentives. The app is user friendly and everything can be covered in one place now that insurance is offered Reviewed on: 13th February 2026

Excellent banking experience

Excellent bank and easy to use app when transferring and paying money etc Reviewed on: 13th February 2026

Fabulously easy to use

Very easy to open an account, use the app and get thibgs done. Love the incentives, the ‘round-up’ and ‘cashback’ Reviewed on: 13th February 2026

Easy App, good features

Easy App, good features, reasonable interest rates with easy access Reviewed on: 13th February 2026

Brilliabt bank, customer service is always only a cl...

Brilliabt bank, customer service is always only a click away. Ability to earn cashback and roundup is brilliant too Reviewed on: 13th February 2026

How banking should be in the future

Signed up from my home. How banking should be. Easiest most convenient bank experience. Reviewed on: 13th February 2026

Rewarding

Their rewards and interest rates have helped me kick start my savings Reviewed on: 13th February 2026

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