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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Interest rates are fantastic

Interest rates are fantastic & you can spend from different accounts with the same cards. Very convenient. Reviewed on: 15th February 2024

Value for your money

All good as they give you back each time you spend. Reviewed on: 15th February 2024

Excellent service

Always kept informed of any changes to terms and conditions or interest rates. Very user friendly. Feels safe as well as good value Reviewed on: 15th February 2024

Amazing experience everytime and always feels clear...

Amazing experience everytime and always feels clear and direct Reviewed on: 15th February 2024

Banking made simple 24/7

Easy set up, easy operation, attractive offers on everyday spends Reviewed on: 15th February 2024

My honest review on Chase

They have been amazing ever since I joined last May. I’ve had no trouble with the app or the customer service. Downtime for updates are at reasonable times during the early hours of the morning. The cash back feature is a great way to involve customers with how they spend their money, and it can teach people to use their money wisely. Reviewed on: 15th February 2024

Very good service.

Very good service. The staff always reply quickly, patiently and more accurately to the question I ask, so I don't need to spend a lot of time on conversation. Reviewed on: 15th February 2024

Help with anything I need amazing service

Help with anything I need amazing service Reviewed on: 15th February 2024

A user friendly App.

A user friendly App. It is easy to look up recent transactions . I also like that there are no foreign transaction charges and the exchange rates are very good too Reviewed on: 15th February 2024

Best bank for saving

Easy to use App and great way of saving money with roundups and pots. I really value the financial advice emails too. Reviewed on: 15th February 2024

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