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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Great customer rewards

Great set up and easy to move money with competitive rates and cashback rewards. Only negative is the app sometimes being a bit slow. Reviewed on: 15th February 2024

Excellent app.

Excellent app.. transparent spending. First class customer service. An all round outstanding service Reviewed on: 15th February 2024

Easy to set up and app works well

Easy to set up and app works well Reviewed on: 15th February 2024

Chase the winner

Easy to set up and easy to use everywhere Reviewed on: 15th February 2024

Brilliant from the start

Brilliant from the start and stopped someone who hacked my account right away and card was sent out very quick very friendly on the phone only thing which would be good is to take money out or put in with the post office would be amazing Reviewed on: 15th February 2024

Overall banking experience

Started using chase about a year ago and cannot fault the company at all, the app Is very user friendly and easy to understand, the cash back reward scheme they do also is very beneficial and also does start to add up. I have just opened a savers account also due to the high interest rate and how easy it is Reviewed on: 15th February 2024

no robots

Customer service really good no robots .easy to use app Reviewed on: 15th February 2024

I would recommend to a friend!

Chase offers lots of rewards and have a very easy to use app. Everything is very user friendly and transferring money feels very safe. I would recommend to a friend for their interest rates in savings accounts. Reviewed on: 15th February 2024

Never had an issue and any queries I’ve had I’ve bee...

Never had an issue and any queries I’ve had I’ve been answered quickly. Reviewed on: 15th February 2024

I love banking with chase makes my life easier

I love banking with chase makes my life easier Reviewed on: 15th February 2024

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