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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Excellent customer service.

Live person available if there is a problem. Always sort it out rapidly Reviewed on: 13th February 2026

The app is easy to navigate around

The app is easy to navigate around Reviewed on: 13th February 2026

Fabulous service and rewards for using account

Fabulous service and rewards for using account Reviewed on: 13th February 2026

Brilliant

Chase has been the best since I signed up . I am still a customer with 2 high street banks and they aren't a patch on Chase Reviewed on: 13th February 2026

Fairly new customer but very pleased with account so...

Fairly new customer but very pleased with account so far Reviewed on: 13th February 2026

So simple to use.

So simple to use. Great customer service always. Reviewed on: 13th February 2026

I don't think I was advised properly I had to move t...

I don't think I was advised properly I had to move to another account from my current account to earn more interest. I lost out on 6 months interest amount ing to 300.00 pounds . I rang and complained & was told it is on the website None of the emails I received stated this Reviewed on: 13th February 2026

Simple to use app

Simple to use app managing multiple current & saving accounts with useful features such as spending and saving targets. Reviewed on: 13th February 2026

Easy to use app.

Easy to use app. Good choice of savings accounts. Reviewed on: 13th February 2026

Easy to deal with, simple set up and good reward sch...

Easy to deal with, simple set up and good reward scheme. Communication always good and quality information given regarding new products ans services. Would recommend to anyone to try them out. Never had cause to complain. Reviewed on: 13th February 2026

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