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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Better than the clearing banks

Since joining the best service for a bank Reviewed on: 13th February 2026

Prompt friendly and helpful

When ever i have need to ask for support customer support is prompt and friendly and professional. Nothing is too much trouble Reviewed on: 13th February 2026

Excellent customer service.

Live person available if there is a problem. Always sort it out rapidly Reviewed on: 13th February 2026

The app is easy to navigate around

The app is easy to navigate around Reviewed on: 13th February 2026

Fabulous service and rewards for using account

Fabulous service and rewards for using account Reviewed on: 13th February 2026

Brilliant

Chase has been the best since I signed up . I am still a customer with 2 high street banks and they aren't a patch on Chase Reviewed on: 13th February 2026

Fairly new customer but very pleased with account so...

Fairly new customer but very pleased with account so far Reviewed on: 13th February 2026

So simple to use.

So simple to use. Great customer service always. Reviewed on: 13th February 2026

I don't think I was advised properly I had to move t...

I don't think I was advised properly I had to move to another account from my current account to earn more interest. I lost out on 6 months interest amount ing to 300.00 pounds . I rang and complained & was told it is on the website None of the emails I received stated this Reviewed on: 13th February 2026

Simple to use app

Simple to use app managing multiple current & saving accounts with useful features such as spending and saving targets. Reviewed on: 13th February 2026

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