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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48944 reviews)

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4.94

Based on 48,944 reviews, last reviewed 28th Mar 2026

448600% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Not just the current account.. Not just the current account but Chase's saving account is excellent as well. Reviewed on: 28th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48944)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Easy to use any time of the day money moves easily c...

Easy to use any time of the day money moves easily can see all my accounts at the same time. Feel safe when paying for products on line Reviewed on: 13th February 2026

Best banking app I have

Very easy to open account and the app is excellent Reviewed on: 13th February 2026

Never had a problem with my current account unlike o...

Never had a problem with my current account unlike other banks. Had just one issue with a subscription which was dealt with by customer service within minutes Reviewed on: 13th February 2026

Very poor bank, puts customers last

Very poor bank, puts customers last Reviewed on: 13th February 2026

So easy to use.

So easy to use. Easy to contact, any issues are resolved straight away Reviewed on: 13th February 2026

Love Chase, straightforward no nonsense, great rates.

Love Chase, straightforward no nonsense, great rates. Love it. Reviewed on: 13th February 2026

best bank ever.

best bank ever. Literally customer support is there if needed within a few minutes. Great company. Reviewed on: 13th February 2026

High Street experience but on line

Chase Bank deserves to win this award for its consistent commitment to customer service, innovation, and community impact. Through its secure and user-friendly digital banking experience, wide accessibility, and dedication to helping individuals and businesses thrive, Chase continues to set a benchmark for excellence in modern banking. Its ability to combine trusted financial stability with forward-thinking solutions makes it a standout leader in the industry. Reviewed on: 13th February 2026

Easy steps to open account & straight forward use of...

Easy steps to open account & straight forward use of account. Reviewed on: 13th February 2026

All great, love the app and customer service is exce...

All great, love the app and customer service is excellent Reviewed on: 13th February 2026

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