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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48940 reviews)

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4.94

Based on 48,940 reviews, last reviewed 25th Mar 2026

448300% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The best current account in UK. The best current account in UK. It is a very good online bank at this moment in UK Reviewed on: 25th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48940)

Review of the Chase Bank, Current account:

cash back was good but now has changed

cash back was good but now has changed Reviewed on: 15th February 2024

So easy to use.

So easy to use. Easy to contact, any issues are resolved straight away Reviewed on: 13th February 2026

Love Chase, straightforward no nonsense, great rates.

Love Chase, straightforward no nonsense, great rates. Love it. Reviewed on: 13th February 2026

best bank ever.

best bank ever. Literally customer support is there if needed within a few minutes. Great company. Reviewed on: 13th February 2026

High Street experience but on line

Chase Bank deserves to win this award for its consistent commitment to customer service, innovation, and community impact. Through its secure and user-friendly digital banking experience, wide accessibility, and dedication to helping individuals and businesses thrive, Chase continues to set a benchmark for excellence in modern banking. Its ability to combine trusted financial stability with forward-thinking solutions makes it a standout leader in the industry. Reviewed on: 13th February 2026

Easy steps to open account & straight forward use of...

Easy steps to open account & straight forward use of account. Reviewed on: 13th February 2026

All great, love the app and customer service is exce...

All great, love the app and customer service is excellent Reviewed on: 13th February 2026

Always able to speak to someone, any problems get so...

Always able to speak to someone, any problems get sorted quickly. Reviewed on: 13th February 2026

Chase is the best bank

I love Chase they protect your money and customer service is 10/10 always on the end of the phone when you need them, if you have an issue they sort it out immediately, changing card details and blocking the account if needed absolutely fantastic bank Reviewed on: 13th February 2026

Perfect in every way.

Perfect in every way. Super helpful when you have an issue. Easy to use bank Reviewed on: 13th February 2026

Easy app to use and service is quick

Easy app to use and service is quick Reviewed on: 13th February 2026

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