Write a review

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48941 reviews)

View other Chase Bank products

4.94

Based on 48,941 reviews, last reviewed 27th Mar 2026

448400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy and efficient Easy to use app. Any transactions are carried out efficiently and quickly. Reviewed on: 27th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48941)

Review of the Chase Bank, Current account:

The best bank I’ve ever banked with, I like that it...

The best bank I’ve ever banked with, I like that it rewards me for banking with them. The banking app is easy to use. Reviewed on: 15th February 2024

Very poor bank, puts customers last

Very poor bank, puts customers last Reviewed on: 13th February 2026

So easy to use.

So easy to use. Easy to contact, any issues are resolved straight away Reviewed on: 13th February 2026

Love Chase, straightforward no nonsense, great rates.

Love Chase, straightforward no nonsense, great rates. Love it. Reviewed on: 13th February 2026

best bank ever.

best bank ever. Literally customer support is there if needed within a few minutes. Great company. Reviewed on: 13th February 2026

High Street experience but on line

Chase Bank deserves to win this award for its consistent commitment to customer service, innovation, and community impact. Through its secure and user-friendly digital banking experience, wide accessibility, and dedication to helping individuals and businesses thrive, Chase continues to set a benchmark for excellence in modern banking. Its ability to combine trusted financial stability with forward-thinking solutions makes it a standout leader in the industry. Reviewed on: 13th February 2026

Easy steps to open account & straight forward use of...

Easy steps to open account & straight forward use of account. Reviewed on: 13th February 2026

All great, love the app and customer service is exce...

All great, love the app and customer service is excellent Reviewed on: 13th February 2026

Always able to speak to someone, any problems get so...

Always able to speak to someone, any problems get sorted quickly. Reviewed on: 13th February 2026

Chase is the best bank

I love Chase they protect your money and customer service is 10/10 always on the end of the phone when you need them, if you have an issue they sort it out immediately, changing card details and blocking the account if needed absolutely fantastic bank Reviewed on: 13th February 2026

Perfect in every way.

Perfect in every way. Super helpful when you have an issue. Easy to use bank Reviewed on: 13th February 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Personal account
from Revolut 4.93 from 90438 reviews
Select current account
from RBS 4.07 from 243 reviews
Plutus account
from Plutus 0.00 from 0 reviews

Want to see more from Chase Bank?

Chase Protect
from Chase Bank 4.98 from 47 reviews
Credit card
from Chase Bank 4.95 from 376 reviews
Savings
from Chase Bank 4.94 from 22996 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub