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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Really happy everything is provided

Really happy everything is provided Reviewed on: 15th February 2024

Customer service n that is great

Customer service n that is great Reviewed on: 15th February 2024

The app is easy to use and intuitive.

The app is easy to use and intuitive. When I was the subject of a scam, customer service was responsive and helpful. Reviewed on: 15th February 2024

Excellent Banking

Both current and savings accounts are excellent! Reviewed on: 15th February 2024

Excellent boons for any individual banking with Chase.

Excellent boons for any individual banking with Chase. The 1% cash back on everyday spending is very attractive, and stacks up quickly. This is in addition to a nice little 1% AER already on the current account. The Chase app UI makes viewing your money relatively easy, and creating separate pots of capital is straightforward. Useful reminders also appear to inform the user of upcoming payments. This being said, the Chase app itself needs more optimising for a smoother experience. It's not uncommon to have lag, and sometimes the app will refuse to perform actions at all when accessing your current accounts. These errors will require a restart of the app. However, for the rewards and good service the account offers, it's reason enough to have some patience when these errors occur, and after over a year with Chase, I can't see myself switching anytime soon. Reviewed on: 15th February 2024

Best bank ever!!!

amazing rewards, the app is so straight forward, have now moved my wife, dad, mum and sister across, amazing work Chase Reviewed on: 15th February 2024

Very good account, platform is simple to navigate.

Very good account, platform is simple to navigate. Good interest rates as well as saving pots to enable saving. Customer support are so helpful and professional and accessible Reviewed on: 15th February 2024

Simple smart app that is always improving.

Simple smart app that is always improving. Easy to save, secure and now I can see my pension and isa. Its everything I never knew I needed Reviewed on: 15th February 2024

Fantastic bank.

Fantastic bank. A bank that gives a reward for your spending. Excellent customer service, if you have any queries. Reviewed on: 15th February 2024

responsive, efficient and speedy customer service.

responsive, efficient and speedy customer service. Chat function is excellent and provides very prompt feedback. Clear communication on account features. Reviewed on: 15th February 2024

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