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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48941 reviews)

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4.94

Based on 48,941 reviews, last reviewed 27th Mar 2026

448400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy and efficient Easy to use app. Any transactions are carried out efficiently and quickly. Reviewed on: 27th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48941)

Review of the Chase Bank, Current account:

Rewarding current account

A current account that actually rewards you for being with them, much better than any of the big high street banks Reviewed on: 16th March 2023

Easy app to use and service is quick

Easy app to use and service is quick Reviewed on: 13th February 2026

Great app fast response easy to use

Great app fast response easy to use Reviewed on: 13th February 2026

Great service, reasonable interest rates, cashback c...

Great service, reasonable interest rates, cashback could be better and great at dealing with questions about the account over the phone. Reviewed on: 13th February 2026

Great app, competitive interest rate, great offers a...

Great app, competitive interest rate, great offers and round up Reviewed on: 13th February 2026

Works well, reliable and good rewards.

Works well, reliable and good rewards. Reviewed on: 13th February 2026

Never any issues, and banking app always works

Never any issues, and banking app always works Reviewed on: 13th February 2026

Great account.

Great rates on my money and the Round Up on spend is excellent. Reviewed on: 13th February 2026

Very easy to deal with, good communication and kept...

Very easy to deal with, good communication and kept up to date with any changes Reviewed on: 13th February 2026

Great would recommend to anybody who needs a bank, c...

Great would recommend to anybody who needs a bank, changed from one I was with from when I was a child but this is just so much easier to use. Great interface for me to use Reviewed on: 13th February 2026

Chase sets the pace

Excellent communication via the App and recommend when abroad. Friendly knowledgeable and helpful staff Reviewed on: 13th February 2026

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