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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

So hassle free

So easy and hassle free, the app is easy to navigate and the bonus is making a little more with the money you have Reviewed on: 15th February 2024

Easy to manage on line.

Easy to manage on line. Kept informed on monthly spend . Reviewed on: 15th February 2024

I love using chase.

I love using chase. I find it so easy and I love that I’m able to get cash back! I would highly recommend to everyone. Reviewed on: 15th February 2024

Excellent customer service and rewards

Excellent customer service and rewards Reviewed on: 15th February 2024

Not quite .

It does not work with a number of merchants.. For example I am not able to pay my O2 bill and most recent example where I was unable to pay daughters university accommodation. Help was offered by Chase customer service but resulted in suggestion to use another bank method to make that payment.. I used Nationwide debit card and made the payment successfully. This is not satisfactory for me. Having spent nearly an hour trying to resolve this and after asking for compensation, I was awarded £10. Hence I am not offering 100% rating Reviewed on: 15th February 2024

Fantastic Bank for Everyone

Very easy to use app good rates and rewards and a great customer service Reviewed on: 15th February 2024

It’s the simplest banking app I’ve used.

It’s the simplest banking app I’ve used. Very easy to use and set up the round up which I love! Reviewed on: 15th February 2024

Chase app is so easy to use even for an oldie like m...

Chase app is so easy to use even for an oldie like me, never had any issues brilliant bank Reviewed on: 15th February 2024

Easy to use here and abroad.

Easy to use here and abroad. App works well. Not a bad rate for savings account as well Reviewed on: 15th February 2024

Everything is so easy!

Everything is so easy! Customer services are always there to answer a query quickly. Reviewed on: 15th February 2024

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