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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

I am elderly and Chase meets my needs

I love how chase bank is so easy for me to use and have staff available, with knowledge and experience to answer any queries and solve a problem I may have Reviewed on: 15th February 2024

It’s really easy to use and very straightforward

It’s really easy to use and very straightforward Reviewed on: 15th February 2024

Great service.

Great service. Cash back on all purchases. Reviewed on: 15th February 2024

Best bank

Chase app is so easy to use. Customer service is great and friendly. Love the cash back offer too! Reviewed on: 15th February 2024

Chase has by far the most personalised and accessibl...

Chase has by far the most personalised and accessible customer service - a live chat direct from the app. Always answered promptly. There’s no tiresome and cumbersome loops to jump through. I also have enjoyed the simplicity of setting up accounts, seeing the interest rate and feeling motivated to save. G Reviewed on: 15th February 2024

Best banking App

Easy to use app and set up, rounding up is great for saving a bit extra and interest on spending is fabulous Reviewed on: 15th February 2024

The best of digital with the back up of a...

The best of digital with the back up of a trusted name Reviewed on: 15th February 2024

Generous monthly cashback and user-friendly app

Easy to earn cashback and use the app to move money between the savings and current account. Reviewed on: 15th February 2024

Intuitive, easy to use banking.

Intuitive, easy to use banking. Offering best rates and deals for customers. Reviewed on: 15th February 2024

The easiest account to open and manage online.

The easiest account to open and manage online. I love the 1%cash back but the roundup option even more. And Chase savings rate was ahead of main banks. Reviewed on: 15th February 2024

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