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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Great service.

Great service. Cash back on all purchases. Reviewed on: 15th February 2024

Best bank

Chase app is so easy to use. Customer service is great and friendly. Love the cash back offer too! Reviewed on: 15th February 2024

Chase has by far the most personalised and accessibl...

Chase has by far the most personalised and accessible customer service - a live chat direct from the app. Always answered promptly. There’s no tiresome and cumbersome loops to jump through. I also have enjoyed the simplicity of setting up accounts, seeing the interest rate and feeling motivated to save. G Reviewed on: 15th February 2024

Best banking App

Easy to use app and set up, rounding up is great for saving a bit extra and interest on spending is fabulous Reviewed on: 15th February 2024

The best of digital with the back up of a...

The best of digital with the back up of a trusted name Reviewed on: 15th February 2024

Generous monthly cashback and user-friendly app

Easy to earn cashback and use the app to move money between the savings and current account. Reviewed on: 15th February 2024

Intuitive, easy to use banking.

Intuitive, easy to use banking. Offering best rates and deals for customers. Reviewed on: 15th February 2024

The easiest account to open and manage online.

The easiest account to open and manage online. I love the 1%cash back but the roundup option even more. And Chase savings rate was ahead of main banks. Reviewed on: 15th February 2024

Recommended by a friend lovely app and good to deal...

Recommended by a friend lovely app and good to deal with Reviewed on: 15th February 2024

App is easy to use.

App is easy to use. Staff are knowledgeable and helpful if you have an issue. Money transfers v quick. Interest added monthly. Casbah as well. Brilliant for use on holidays Reviewed on: 15th February 2024

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