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Chase Bank: Current account reviews

4.94
Based on 48,988 reviews, last reviewed 21st Apr 2026
17884% increase in 5 star reviews
in the past 90 days
1100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Recommended by my brother to move all my money into... Recommended by my brother to move all my money into when I sold my house in 2024 to get the best return on my money at the time. Everything was so st... Read more Reviewed on: 21st April 2026
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Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
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Net

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (48988)

Good competitive rates and good service

5
Good competitive rates and good service Reviewed on: 15th February 2024

Chase is an excellent banking experience.

5
Chase is an excellent banking experience. Accessible and simple to use with great features that give me control of my finances. Interest rates that are competitive and updated regularly, together with the roundup feature for an additional perk. Security seems to be very good and the freeze card function gives peace of mind. Another excellent feature is the exchange rate match for foreign currency payments. Can’t really fault the savings or current account. Reviewed on: 15th February 2024

Chase the best by far

5
So easy to set up the site is never down customer service excellent, best bank facilities i have used for many years Reviewed on: 15th February 2024

Great banking app!

5
Great banking app! Easy and quick to set up account. Straightforward to use. Very happy. Reviewed on: 15th February 2024

All good but you need to keep an eye on balances and...

1
All good but you need to keep an eye on balances and the statements can be a bit of a nightmare with all the transfers and rounding top up transactions. Customer service however second to none Reviewed on: 15th February 2024

Simple and Rewarding

4
simple to use app, excellent benefits Reviewed on: 15th February 2024

When ever I have spoken to customer service they hav...

5
When ever I have spoken to customer service they have sorted my issue straight away Reviewed on: 15th February 2024

Great Digital Bank

5
Simple user interface, clear communication via email, great APR on savings Reviewed on: 15th February 2024

Smooth experience, money transfer quick, but hard to...

4
Smooth experience, money transfer quick, but hard to find a branch Reviewed on: 15th February 2024

Great Bank

5
In general, a wonderful bank with simple online money management options. Everything about Chase is wonderful, from the little things like rounding up with 4% interest and 1% cashback on your spending, buying abroad with no costs and getting the back rate, to simple access savings rate of 4.1% is outstanding finest bank. I've used none. Excellent account, which I've been using for seven months for day-to-day spending, in addition to my old account, which I use for direct debits and other purposes. The app is straightforward. Rewards on spending, combined with the roundup feature, result in surprisingly good savings. It's also free to use internationally, which is a huge benefit. Simply the best bank. The app is excellent, and customer support is fantastic. I had a difficulty with my card number and a suspected fraudulent transaction, which was resolved in minutes by reissuing the number and not having to replace the physical card! I haven't found anything terrible about Chase yet. I go all over the world with it, and it has never failed me! I absolutely adore this modern and customer-focused approach to banking. Reviewed on: 15th February 2024

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