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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

User friendly app, clear and straightforward emails...

User friendly app, clear and straightforward emails on service updates Reviewed on: 15th February 2024

Best deal with no hassles.

Best deal with no hassles. High interest rates for savings when British banks were offering nothing Reviewed on: 15th February 2024

Excellent app and excellent customer service.

Excellent app and excellent customer service. Only wish interest rates were slightly higher, then I’d keep my savings with Chase too Reviewed on: 15th February 2024

Convenient, easy to use, good customer service that...

Convenient, easy to use, good customer service that is always available and reachable by phone! And the app is just great Reviewed on: 15th February 2024

I love my chase account.

I love my chase account. The customer service is excellent and the interest rate is incredible Reviewed on: 15th February 2024

Chase App is the best around

Chase App is the best around, it’s 5 star nothing else on the market compares. Reviewed on: 15th February 2024

Opening was very easy.

Opening was very easy. App works seamlessly and help is a just a couple of taps away. Reviewed on: 15th February 2024

Great service..

Always quick to respond, no extensive waiting on the phone Reviewed on: 15th February 2024

Fantastic app driven banking, has taken the hard wor...

Fantastic app driven banking, has taken the hard work out of my finances Reviewed on: 15th February 2024

Great customer service

The app is great. The benefits that go with the current account are fabulous - interest on balances, round up which also pays interest. Great customer service - always a representative on hand to talk to. Reviewed on: 15th February 2024

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