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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48988 reviews)

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4.94

Based on 48,988 reviews, last reviewed 21st Apr 2026

452100% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Recommended by my brother to move all my money into... Recommended by my brother to move all my money into when I sold my house in 2024 to get the best return on my money at the time. Everything was so st... Read more Reviewed on: 21st April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48988)

Good account and getting cash back on most spending

Easy to set up and use. Nice to get cash back on most items on Debit Card spending - would like less exclusions. Reviewed on: 15th February 2024

I have not had any problems with chase they have bee...

I have not had any problems with chase they have been quick to answer any problems Reviewed on: 15th February 2024

Easy, friendly and straightforward banking

Easy, friendly and straightforward banking Reviewed on: 15th February 2024

very user friendly app, great customer service

very user friendly app, great customer service, very responsive team. The only criticism is the lack of browser based access. Reviewed on: 15th February 2024

Operationally simplistic

The Chase Bank current account is simple to use and is very easy to navigate: past transactions, payments etc. Also, it is convenient to explore questions & instructions are readily received & activated. Reviewed on: 15th February 2024

Great for holidays and at home.

Excellent value on currency exchange when using my debit card in Europe make me glad to have a Chase current account. The cashback on regular spending and easy management via the app are additional bonuses to the account. Reviewed on: 15th February 2024

Best online banking and banking app

Extremely easy to set up and use. Fast transactions. Easy to view and understand. Excellent interest rates. Easy to request interest statements for tax purposes. Reviewed on: 15th February 2024

Great bank, informative and fast customer service an...

Great bank, informative and fast customer service and a lot of great offers Reviewed on: 15th February 2024

Excellent service and cash back facility on the curr...

Excellent service and cash back facility on the current account Reviewed on: 15th February 2024

Easy to set up an account - clear processes

Easy to set up an account - clear processes to move your funds around - informative messages offering further services without pressuring. Quick actions so I can move my money where I want to instantly. Reviewed on: 15th February 2024

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