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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Smooth experience, money transfer quick, but hard to...

Smooth experience, money transfer quick, but hard to find a branch Reviewed on: 15th February 2024

Great Bank

In general, a wonderful bank with simple online money management options. Everything about Chase is wonderful, from the little things like rounding up with 4% interest and 1% cashback on your spending, buying abroad with no costs and getting the back rate, to simple access savings rate of 4.1% is outstanding finest bank. I've used none. Excellent account, which I've been using for seven months for day-to-day spending, in addition to my old account, which I use for direct debits and other purposes. The app is straightforward. Rewards on spending, combined with the roundup feature, result in surprisingly good savings. It's also free to use internationally, which is a huge benefit. Simply the best bank. The app is excellent, and customer support is fantastic. I had a difficulty with my card number and a suspected fraudulent transaction, which was resolved in minutes by reissuing the number and not having to replace the physical card! I haven't found anything terrible about Chase yet. I go all over the world with it, and it has never failed me! I absolutely adore this modern and customer-focused approach to banking. Reviewed on: 15th February 2024

Great bank, great easy to work app and really good c...

Great bank, great easy to work app and really good customer service that is available 24/7. Reviewed on: 15th February 2024

App experience is brilliant.

App experience is brilliant. Easy to use and automated features, clean and simple user interface simply make it easier to manage finance and make me feel easier to stay continued service with Chase. All very good standard for future of banking. Reviewed on: 15th February 2024

No particular comment good app very user friendly ea...

No particular comment good app very user friendly easy to transfer between account. Reviewed on: 15th February 2024

Fantastic, hassle free banking with great interest r...

Fantastic, hassle free banking with great interest rates. Easy communication and brilliant for use abroad. I have been extremely pleased with my Chase experience and have had no reservations in recommending to friends and family. Reviewed on: 15th February 2024

Very good service, excellent systems, card very east...

Very good service, excellent systems, card very east to use , all info on accounts easy to access , easy to transfer between accounts! Great abroad ! Reviewed on: 15th February 2024

Great bank, down side is can’t put any cash into ban...

Great bank, down side is can’t put any cash into bank in uk Reviewed on: 15th February 2024

Getting rewarded for having a bank account is the fa...

Getting rewarded for having a bank account is the fairest way. I get 1% for a current account , most banks give nothing! Reviewed on: 15th February 2024

Very helpful when needed, and love the cashback amd...

Very helpful when needed, and love the cashback amd interest each month Reviewed on: 15th February 2024

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