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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Refund sorted

I had an issue with a refund and Chase sorted it out with no fuss at all Reviewed on: 15th February 2024

Excellent bank give you cash back on spending

Excellent bank give you cash back on spending Reviewed on: 15th February 2024

Good account and getting cash back on most spending

Easy to set up and use. Nice to get cash back on most items on Debit Card spending - would like less exclusions. Reviewed on: 15th February 2024

I have not had any problems with chase they have bee...

I have not had any problems with chase they have been quick to answer any problems Reviewed on: 15th February 2024

Easy, friendly and straightforward banking

Easy, friendly and straightforward banking Reviewed on: 15th February 2024

very user friendly app, great customer service

very user friendly app, great customer service, very responsive team. The only criticism is the lack of browser based access. Reviewed on: 15th February 2024

Operationally simplistic

The Chase Bank current account is simple to use and is very easy to navigate: past transactions, payments etc. Also, it is convenient to explore questions & instructions are readily received & activated. Reviewed on: 15th February 2024

Great for holidays and at home.

Excellent value on currency exchange when using my debit card in Europe make me glad to have a Chase current account. The cashback on regular spending and easy management via the app are additional bonuses to the account. Reviewed on: 15th February 2024

Best online banking and banking app

Extremely easy to set up and use. Fast transactions. Easy to view and understand. Excellent interest rates. Easy to request interest statements for tax purposes. Reviewed on: 15th February 2024

Great bank, informative and fast customer service an...

Great bank, informative and fast customer service and a lot of great offers Reviewed on: 15th February 2024

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