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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Excellent service and cash back facility on the curr...

Excellent service and cash back facility on the current account Reviewed on: 15th February 2024

Easy to set up an account - clear processes

Easy to set up an account - clear processes to move your funds around - informative messages offering further services without pressuring. Quick actions so I can move my money where I want to instantly. Reviewed on: 15th February 2024

Easy to use.

Chase is very easy to use with Google Pay and is ideal when travelling. The cashback is a nice perk. Reviewed on: 15th February 2024

Always on point!

Customer service always on point. The current account itself is easy to navigate and has a good cashback system. I feel chase enables me to manage my money much better than other banks that I have used in the past. Reviewed on: 15th February 2024

Current Account Bonuses.

Have earned money from cash back on shopping and built up a handy sum by using round up. Reviewed on: 15th February 2024

Why use Chase?

The banking app is easy to use and on the odd occasion I have needed to speak to someone this has easy to do and proved to be helpful Reviewed on: 15th February 2024

Excellent customer service and easy to use banking app.

Excellent customer service and easy to use banking app. Reviewed on: 15th February 2024

Excellent bank

Excellent bank,great service and easy to use app Reviewed on: 15th February 2024

Kennys chase

Excellent bank, easy to use app and interest rates are great. Reviewed on: 15th February 2024

Excellent customer care

They always respond quickly to any communication and check any unusual activity within a few seconds! Excellent rates when using my debit card abroad. 1% cash back on debit card spending. Great app Reviewed on: 15th February 2024

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