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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48988 reviews)

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4.94

Based on 48,988 reviews, last reviewed 21st Apr 2026

452100% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Recommended by my brother to move all my money into... Recommended by my brother to move all my money into when I sold my house in 2024 to get the best return on my money at the time. Everything was so st... Read more Reviewed on: 21st April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48988)

Excellent banking, handed to you on a silver patter

I feel looked after, and that my banking is easily benefitting me, no hoops to jump through to get excellent returns on everything I buy and a high interest on my round up savings too! Reviewed on: 15th February 2024

I have found Chase a very rewarding bank

I have found Chase a very rewarding bank and their communications are informative and very regular. They deliver on their advert and give the customer a good experience. Reviewed on: 15th February 2024

It was a smooth experience.

It was a smooth experience. No hiccups and slowdowns. Only wish it had a website Reviewed on: 15th February 2024

Great customer service

Great customer service which is lovely to report in the current climate. Reviewed on: 15th February 2024

I like the 1% cash back - great incentive

I like the 1% cash back - great incentive to use the account. I like how easy it is to save with accounts attached to your current account and that you can have different pots. The app is easy to use, don’t have any issues and it’s a really easy place to bank. Reviewed on: 15th February 2024

Best Bank

Best Bank I have been with for customer service never had this service from any other British Bank Reviewed on: 15th February 2024

Safe & efficient

Quick and efficient service. Secure and more interest earn in my first year than in the last 5 with my usual bank. Reviewed on: 15th February 2024

I had to call the call centre, they have always real...

I had to call the call centre, they have always really helpful and polite, I have also used the bot and they also we fantastic if I have any questions, they give me help or get me to the right person. Reviewed on: 15th February 2024

Great app that is very easy to use and provides all...

Great app that is very easy to use and provides all necessary information. Good interest on savings account. Lastly, when contacting Chase customer support....a REAL PERSON answers the call. Reviewed on: 15th February 2024

Great user experience as well as customer service .

Great user experience as well as customer service .very easy to use and no fuss bank Reviewed on: 15th February 2024

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