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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Chase has a range of positive attributes, with savin...

Chase has a range of positive attributes, with savings, current accounts and helping their customers as when is needed, everything is in a couple clicks and straight forward, there would be nothing I would change. Reviewed on: 15th February 2024

The Chase app is very clear and easy to navigate

The Chase app is very clear, informative and easy to navigate. Reviewed on: 15th February 2024

I am very happy with my Chase Banking experience.

I am very happy with my Chase Banking experience. Everything runs smoothly and easily. Reviewed on: 15th February 2024

Andys honest opinion.

I like the cash back on spending and the savings side with easy access and with interest. Negative is sometimes the app freezes and you can't transfer money between savings and my other account. Reviewed on: 15th February 2024

Easy and clear

Easy to use from regular payments set up, savings pots, access to statements etc. Reviewed on: 15th February 2024

Very reliable, great interest rate and cash back

Very reliable, great interest rate and cash back Reviewed on: 15th February 2024

Its all in the app if not they are on the phone

Been very good, all the info you require is in the app if not get on the phone and theres someone there to speak to you. Very good Reviewed on: 15th February 2024

Easy and efficient.

Was recommended to me by family, and have found it very easy and efficient to use. Reviewed on: 15th February 2024

Excellent customer banking service

Easily accessed service, and website . Information regarding products explained well . Reviewed on: 15th February 2024

They update you with emails with any changes and dir...

They update you with emails with any changes and direct you to look at your account for information Reviewed on: 15th February 2024

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