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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Outstanding bank, excellent services.

Outstanding bank, excellent services. No restrictions, easy transferring money, and receiving it. I would recommend this bank to anyone I speak to. Reviewed on: 15th February 2024

Savings rates used to more competitive, however curr...

Savings rates used to more competitive, however current account is great value added for FX rates and cash back on spending. So all in, it’s a top of the market offering. Reviewed on: 15th February 2024

Excellent banking, handed to you on a silver patter

I feel looked after, and that my banking is easily benefitting me, no hoops to jump through to get excellent returns on everything I buy and a high interest on my round up savings too! Reviewed on: 15th February 2024

I have found Chase a very rewarding bank

I have found Chase a very rewarding bank and their communications are informative and very regular. They deliver on their advert and give the customer a good experience. Reviewed on: 15th February 2024

It was a smooth experience.

It was a smooth experience. No hiccups and slowdowns. Only wish it had a website Reviewed on: 15th February 2024

Great customer service

Great customer service which is lovely to report in the current climate. Reviewed on: 15th February 2024

I like the 1% cash back - great incentive

I like the 1% cash back - great incentive to use the account. I like how easy it is to save with accounts attached to your current account and that you can have different pots. The app is easy to use, don’t have any issues and it’s a really easy place to bank. Reviewed on: 15th February 2024

Best Bank

Best Bank I have been with for customer service never had this service from any other British Bank Reviewed on: 15th February 2024

Safe & efficient

Quick and efficient service. Secure and more interest earn in my first year than in the last 5 with my usual bank. Reviewed on: 15th February 2024

I had to call the call centre, they have always real...

I had to call the call centre, they have always really helpful and polite, I have also used the bot and they also we fantastic if I have any questions, they give me help or get me to the right person. Reviewed on: 15th February 2024

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