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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Great app that is very easy to use and provides all...

Great app that is very easy to use and provides all necessary information. Good interest on savings account. Lastly, when contacting Chase customer support....a REAL PERSON answers the call. Reviewed on: 15th February 2024

Great user experience as well as customer service .

Great user experience as well as customer service .very easy to use and no fuss bank Reviewed on: 15th February 2024

Best move I've made! 5 stars

I love chase, my daughter introduced me to it. It is so flexible and easy to move money between accounts. The interest rates are fantastic and i just love the round up feature and the monthly cashback too! So glad I made the move. Now my husband uses it too. We made some fabulous savings. Reviewed on: 15th February 2024

Always ready to help feel my money is safe, love the...

Always ready to help feel my money is safe, love the way you can only use card contactless for so long as ensures safety if lost , Reviewed on: 15th February 2024

Conveniently to use

Reliable and convenient to use. You feel secured that your money is in the right place. You also get notified of any suspicious activity on time. Reviewed on: 15th February 2024

I love the app UI, the customer service is also exce...

I love the app UI, the customer service is also excellent dealing with customer issues. The savings account options are amazing compared to others on the market Reviewed on: 15th February 2024

Quick turnaround on queries.

Quick turnaround on queries. Cleat explanation, courteous. Reviewed on: 15th February 2024

I have had to call them and they answer straight awa...

I have had to call them and they answer straight away unlike most banks also they product is great with great rewards their card is also great abroad with good exchange rates can’t fault them Reviewed on: 15th February 2024

Refreshing Banking.

Refreshing Banking simple to understand. When I have needed to contact the bank my calls get answered promptly and dealt with first time. Reviewed on: 15th February 2024

Love the cashback and no charges on spending abroad.

Love the cashback and no charges on spending abroad. Reviewed on: 15th February 2024

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