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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

I have found Chase a very rewarding bank

I have found Chase a very rewarding bank and their communications are informative and very regular. They deliver on their advert and give the customer a good experience. Reviewed on: 15th February 2024

It was a smooth experience.

It was a smooth experience. No hiccups and slowdowns. Only wish it had a website Reviewed on: 15th February 2024

Great customer service

Great customer service which is lovely to report in the current climate. Reviewed on: 15th February 2024

I like the 1% cash back - great incentive

I like the 1% cash back - great incentive to use the account. I like how easy it is to save with accounts attached to your current account and that you can have different pots. The app is easy to use, don’t have any issues and it’s a really easy place to bank. Reviewed on: 15th February 2024

Best Bank

Best Bank I have been with for customer service never had this service from any other British Bank Reviewed on: 15th February 2024

Safe & efficient

Quick and efficient service. Secure and more interest earn in my first year than in the last 5 with my usual bank. Reviewed on: 15th February 2024

I had to call the call centre, they have always real...

I had to call the call centre, they have always really helpful and polite, I have also used the bot and they also we fantastic if I have any questions, they give me help or get me to the right person. Reviewed on: 15th February 2024

Great app that is very easy to use and provides all...

Great app that is very easy to use and provides all necessary information. Good interest on savings account. Lastly, when contacting Chase customer support....a REAL PERSON answers the call. Reviewed on: 15th February 2024

Great user experience as well as customer service .

Great user experience as well as customer service .very easy to use and no fuss bank Reviewed on: 15th February 2024

Best move I've made! 5 stars

I love chase, my daughter introduced me to it. It is so flexible and easy to move money between accounts. The interest rates are fantastic and i just love the round up feature and the monthly cashback too! So glad I made the move. Now my husband uses it too. We made some fabulous savings. Reviewed on: 15th February 2024

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