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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48948 reviews)

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4.94

Based on 48,948 reviews, last reviewed 31st Mar 2026

449000% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great current account! Great current account! Reasonable cash-back like the round-up as a way of saving and an easy connection to savings account. Like the debit card espec... Read more Reviewed on: 31st March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48948)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

Quality products

Great App and never had a problem Reviewed on: 13th February 2026

Efficient

Chase offers an efficient service, the app is easy to use. Reward rates are better than other banks and there is no waiting days or reaching a certain amount before accessing them. Reviewed on: 13th February 2026

I have used this banking app for s few years and rea...

I have used this banking app for s few years and really happy with the rates, especially pleased with the saving pots being able to split them into multiple. Reviewed on: 13th February 2026

Excellent customer service

Excellent customer service when I once needed it. Reviewed on: 13th February 2026

Good current account.

Good current account. Some cashback given (but not as much as in the past and restricting what spending qualifies) Very good interest rate on parallel savings account (though not so much if you're already with Chase) Reviewed on: 13th February 2026

Good current account on a good banking app

Good current account on a good banking app Reviewed on: 13th February 2026

24/7 you can speak To human and they are most...

24/7 you can speak To human and they are most helpful Reviewed on: 13th February 2026

Always answer your queries promptly

Always answer your queries promptly Reviewed on: 13th February 2026

I have been banking with Chase for about 5 years now...

I have been banking with Chase for about 5 years now and have never experienced any issues Reviewed on: 13th February 2026

Easy to open account and easy to contact customer se...

Easy to open account and easy to contact customer service Reviewed on: 13th February 2026

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