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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Everything just works with minimal waiting time.

Everything just works with minimal waiting time. App is intuitive Reviewed on: 15th February 2024

The interest rate offered was higher than my main bank.

The interest rate offered was higher than my main bank. And the £15 of cashback a month is a really good perk Reviewed on: 15th February 2024

Best bank

Super easy to use the banking app, nice feature with the cashback service. Customer care don’t take long to answer you as well. No faults! Reviewed on: 15th February 2024

Drawback

Disappointing that I cannot have the app on two different phones Reviewed on: 15th February 2024

I've never had any problems with Chase, great bank,...

I've never had any problems with Chase, great bank, excellent to use abroad Reviewed on: 15th February 2024

Great online banking App!

Great online banking App! Cashback & good interest rate. Reviewed on: 15th February 2024

Great bank good service quick transfer with the mone...

Great bank good service quick transfer with the money and great savings rates Reviewed on: 15th February 2024

It's very good for saving good interest, I like that...

It's very good for saving good interest, I like that you can have a round up on your spending which goes to a round up account Reviewed on: 15th February 2024

I overall have very good experience of Chase but on...

I overall have very good experience of Chase but on one occasion in autumn 2023 I disputed two transactions and the bank didn’t take it further. Reviewed on: 15th February 2024

Excellent security checks

Loved the fact that i sent a large payment and it was on hold until they clarified it was a genuine payment Reviewed on: 15th February 2024

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