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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Great user experience - easy to use, great customer...

Great user experience - easy to use, great customer service and intuitive buttons in the app Reviewed on: 15th February 2024

The app works well and there have been no issues at...

The app works well and there have been no issues at all. Reviewed on: 15th February 2024

Easy quick and fantastic love the app too

Easy quick and fantastic love the app too Reviewed on: 15th February 2024

5 stars for Chase

I prefer this bank over the many I have tried. Very easy to use and all at my hands. Reviewed on: 15th February 2024

The whole family have gone Chase!

I love my Chase current account, my whole family are now using Chase as it’s so easy to use, the customer is well looked after & the app is just brilliant! Reviewed on: 15th February 2024

It’s so easy to use, great interest and easy to save...

It’s so easy to use, great interest and easy to save money Reviewed on: 15th February 2024

Ever since I opened an account with chase, I have ma...

Ever since I opened an account with chase, I have managed to earn cash back & things have always run smoothly, banking wise. Reviewed on: 15th February 2024

The best

Great interest rate and best customer service and slick application. Reviewed on: 15th February 2024

Simple to use, instant access to account information...

Simple to use, instant access to account information, receipts and spending as they happen. Reviewed on: 15th February 2024

Very responsive on the helpful chat service.

Very responsive on the helpful chat service. The staff are always on hand to help with queries. The 1% cashback offer this year was also superb. Reviewed on: 15th February 2024

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