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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Brilliant bank! The best

I’ve had a number of transaction disputes which I have had sorted straight away by chase! I have a savings account with a great interest rate, & the round-up feature/ cash back feature are great! I always forget about them and see a cheeky few pound has rounded up so I transfer it to my savings. If I could have a joint bank account with chase for myself and my partner I would love that! Best bank I’ve been with. Reviewed on: 15th February 2024

Love the app really easy to use , love that I can sa...

Love the app really easy to use , love that I can save without realising and I like that the card has no private information on it Reviewed on: 15th February 2024

Customer services responded within minute - always h...

Customer services responded within minute - always helpful Reviewed on: 15th February 2024

Best Bank I’ve Been With

Easy banking, good service, cannot find any faults whatsoever! App is always up and running, it’s convenient to have card details handy. I really like that the card doesn’t have any numbers on it. Rewards are great as well. Honestly it’s the best bank I’ve been with. Reviewed on: 15th February 2024

Great App, good cash back, easy to use.

The App is great, cash back and other perks good too. So simple to use. Reviewed on: 15th February 2024

Best customer service and no charges overseas

You can use the card anywhere in the word and there no charges, When you want to talk to someone there is always someone available Reviewed on: 15th February 2024

Excellent service.

Excellent service. Straightforward app based bank. Cashback. Interest. Best rates when using abroad. No charges when using abroad. Reviewed on: 15th February 2024

So easy to set-up, feels secure being able to easily...

So easy to set-up, feels secure being able to easily freeze card and no overdraft. Reviewed on: 15th February 2024

First class bank

Great cashback offers, lightning quick transaction statements never had an issue with this at all Reviewed on: 15th February 2024

I have had the best service from a bank in years fro...

I have had the best service from a bank in years from Chase,not only is the customer service very good and reliable but the products you have afforded me have earned me a lot of money.you provide exactly what you advertise, do not have that nagging feeling that things will all of a sudden be changed so thank you! Reviewed on: 15th February 2024

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