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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48942 reviews)

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4.94

Based on 48,942 reviews, last reviewed 27th Mar 2026

448400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Chase Bank Current account. Chase Bank Current account. Very good customer service and a bank card you can use abroad without receiving currency fees. It has a 1% cashback for us... Read more Reviewed on: 27th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48942)

Review of the Chase Bank, Current account:

cash back was good but now has changed

cash back was good but now has changed Reviewed on: 15th February 2024

easy good intrest on my money and the credit card op...

easy good intrest on my money and the credit card option is a bonus Reviewed on: 13th February 2026

Love chase it’s always easy to use and fast

Love chase it’s always so easy to use and easy to get in touch with the support team. It’s great that we can easily create multiple savings accounts and name them and set a goal and emoji for each Reviewed on: 13th February 2026

Great communication, always available, seems to be a...

Great communication, always available, seems to be able to sort any issues quickly and efficiently. The ability to talk to a human at any time is brilliant Reviewed on: 13th February 2026

Excellent Service

Been with Chase over two years and it’s been excellent Reviewed on: 13th February 2026

Highly professional.

Highly professional. Outstanding service. Reviewed on: 13th February 2026

I like the app covers everything and alerts in real...

I like the app covers everything and alerts in real time. Customer service is also really quick. Reviewed on: 13th February 2026

Fantastic on line Banking easy to use app and 24 hou...

Fantastic on line Banking easy to use app and 24 hours telephone support Reviewed on: 13th February 2026

A Current Account Built for Real Life

I’ve been genuinely impressed with my experience with Chase Bank’s current account. Opening the account was refreshingly straightforward — the entire application was completed through the app in minutes, and I was up and running the same day. No paperwork, no branch appointments, and none of the friction you normally associate with switching banks. What stands out immediately is how well designed the app is. Everything is intuitive: payments, transfers, card controls and spending insights are exactly where you expect them to be. I particularly like the real-time notifications after every transaction — it gives a constant sense of control and makes budgeting far easier than with any bank I’ve previously used. The 1% cashback on everyday debit card spending is a genuinely useful benefit rather than a gimmick. It quietly accumulates in the background and, over time, makes a noticeable difference on routine spending like groceries, fuel and household bills. Combined with competitive savings rates and the ability to create multiple savings pots, it actually encourages better financial habits rather than just holding your money. Customer support has also been excellent. On the few occasions I’ve needed help, I’ve been able to message directly through the app and speak to a real person quickly — no long call queues, no scripted responses, and my queries were resolved efficiently. What I appreciate most is the overall reliability. Payments go through instantly, the card works everywhere, and the app has been consistently stable. Chase feels like a bank designed around how people actually manage money today rather than how banks operated ten years ago. Overall, it’s one of the most convenient and rewarding current accounts I’ve used. Between the cashback, strong savings features and an app that genuinely improves day-to-day money management, I would confidently recommend it to anyone looking for a modern, hassle-free banking experience. Reviewed on: 13th February 2026

Very easy to switch

Very easy to switch from previous bank. Extra benefits and easy to use App. Reviewed on: 13th February 2026

Since the cashback change, it became hard to know wh...

Since the cashback change, it became hard to know whether my shopping qualifies or not, so I moved to another provider. Reviewed on: 13th February 2026

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