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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Not the best

How can you be voted best British bank when you don't accept legal deed polls for name changes like other BRITISH banks Reviewed on: 15th February 2024

Very good communication.

Very good communication. Definitely on the ball when it comes to suspected fraudulent transactions. Reviewed on: 15th February 2024

Chase slays

Moved to Chase prior to spending 4 months in Canada, and haven't looked back since. Miles ahead of my prior, more traditional banks, in areas such as customer service, ease of use, savings etc. This is shown in their easy app which allows for plenty of customisation to accounts, allowing to open more and more sub-accounts which help to budget and save money; whilst also having 24/7 online support, which other banks frustrate me with. Whilst they are similar to other online banks in some ways, I feel their round-up scheme, 1% cashback, and overall banking activities really make this the best bank out there, domestically or abroad. Reviewed on: 15th February 2024

Best rewards!

Rewards of Chase is just the best I ever had. Reviewed on: 15th February 2024

Chase.. the forefront of banking.

Chase are always at the forefront of banking. Easily accessible and communications are effortless. Reviewed on: 15th February 2024

Always able to speak with a human if necessary.

Always able to speak with a human if necessary. Helpful and friendly. Reviewed on: 15th February 2024

Great incentives, rates and cashback feature.

Great incentives, rates and cashback feature. Reviewed on: 15th February 2024

The Positives are Amazing!

I joined upon a positivereview from my close friend and its been amazing since! The 5% interest on my round up saver and the 1% cash back makes it very much worth my while, thank you Chase ! Reviewed on: 15th February 2024

Rates and Transfers

Great interest rates and easy to transfer money between accounts Reviewed on: 15th February 2024

Simply the best all rounder for a bank

Excellent service auto message on each spend so you know when money leaves account and great interest. Security is amazing even on the card Reviewed on: 15th February 2024

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