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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Good service, easy access online

Good service, easy access online Reviewed on: 15th February 2024

When investigating a recent potential fraud transac...

When investigating a recent potential fraud transaction, they took it very seriously and carried out a thorough search which allowed me to recall a small DD I set up a few months previously, the details of the DD were not clear, but once investigated they made sense, the fraud team were very good. Reviewed on: 15th February 2024

So easy to use.

So easy to use. Customer service team are friendly and helpful. 1% cashback is a game-changer Reviewed on: 15th February 2024

Excellent bank

The service offered is excellent, the App works extremely well, the products offer excellent features and the savings rates offered by the bank are extremely competitive. I would strongly recommend the bank to friends and family. Reviewed on: 15th February 2024

Excellent app.

Excellent app. Current account provides interest and round up account. Used the customer service and they were fantastic. Reviewed on: 15th February 2024

Brilliant service

Great service, i am very happy for the level service i have received from Chase, GREAT JOB Reviewed on: 15th February 2024

Great on line excellent features such as round up an...

Great on line excellent features such as round up and alert that your money has been spent which is advised immediately. No pending just shows the amount pending with a little clock to say it needs a bit of time to clear. Interest on all accounts and great customer service either chatting or speaking to someone and the response speed is excellent too Reviewed on: 15th February 2024

Its a good banking app and very convenient

Its a good banking app and very convenient Reviewed on: 15th February 2024

Good benefits

A simple to use App provides an easy way of managing day to day expenditure. 1% Cashback and fee free travel spending is a great bonus. They have responded when contacted with queries but are a little slow on pursuing dispute transactions. Reviewed on: 15th February 2024

Cashback

My current account has been fantastic, pays cash back and interest which no other current accounts seem to do. It was also fantastic to use abroad, good exchange rates and able to use anywhere. It’s been so good my daughter also has her own Chase account now Reviewed on: 15th February 2024

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