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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Its a good banking app and very convenient

Its a good banking app and very convenient Reviewed on: 15th February 2024

Good benefits

A simple to use App provides an easy way of managing day to day expenditure. 1% Cashback and fee free travel spending is a great bonus. They have responded when contacted with queries but are a little slow on pursuing dispute transactions. Reviewed on: 15th February 2024

Cashback

My current account has been fantastic, pays cash back and interest which no other current accounts seem to do. It was also fantastic to use abroad, good exchange rates and able to use anywhere. It’s been so good my daughter also has her own Chase account now Reviewed on: 15th February 2024

Currently, the best bank in the UK

Great 24/7 customer service where I can speak to a human being than a bot on the other end. The 1% cashback incentive on all spend is great too. Currently, this is the best bank in the UK. Reviewed on: 15th February 2024

Solved my problem with an unwanted subscription swiftly

Solved my problem with an unwanted subscription swiftly Reviewed on: 15th February 2024

Excellent service, great saving rates and easy to us...

Excellent service, great saving rates and easy to use and access Reviewed on: 15th February 2024

Great App,

Great Application, easy to use, good interest rates Reviewed on: 15th February 2024

Great service, easy to use and very reliable.

Great service, easy to use and very reliable. I feel my money are managed safely. Reviewed on: 15th February 2024

Good service, good interest rate, very convenient,

Good service, good interest rate, very convenient, Reviewed on: 15th February 2024

Good bank easy to use customer care experience excel...

Good bank easy to use customer care experience excellent Reviewed on: 15th February 2024

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