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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

customer support

Very good customer support contacted on a couple of occasions very quick to answer, never had this type of service from a UK high street bank Reviewed on: 15th February 2024

Best account I've ever had

Customer experience is amazing - whenever I have spoken with someone they have been so helpful. The account is super easy to access and usability is easy. I have recommended chase to literally everyone I know. Best way to organise money in terms of current account, whether that be opening an account to use on holiday which is great to separate my day to day from my travel money or my current account which is very clear on incomes and outcomes of money and gives a good interest. Reviewed on: 15th February 2024

Good communication and easy to use

Good communication and easy to use Reviewed on: 15th February 2024

Simple clear and user friendly, transfer money every...

Simple clear and user friendly, transfer money every month, we have round up, linked accounts all in one handy little app Reviewed on: 15th February 2024

Easy setup, great rewards

Chase was easy to set up and is incredible simple to use. They are great at communicating, and although I’ve never had to call customer service I always feel in the loop. Plus, they have excellent benefits. 1% cash back on all purchases is a great way to save cash without even thinking about it, as well as an easy saver linked to my current account with a good interest rate. You can also create different pots for your savings - a great way to budget! Reviewed on: 15th February 2024

Always there.

If I've ever needed to get in contact with them it's almost instantly. No we are busy than usual call Reviewed on: 15th February 2024

Great bank that offers super interest and various me...

Great bank that offers super interest and various means of saving or accumulating more money! Reviewed on: 15th February 2024

Easy to use abroad and good to have cash back...

Easy to use abroad and good to have cash back Reviewed on: 15th February 2024

My Chase Bank experience

Great support, the help I need is all accessible and I get great benefits out of my account. I tell people I know and trust about chase bank to consider switching to them. I would recommend this in a heartbeat to anyone in my circle to consider switching to chase bank Reviewed on: 15th February 2024

By far the best service I've ever experienced with a...

By far the best service I've ever experienced with a UK bank Reviewed on: 15th February 2024

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