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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Brilliant app, that’s user friendly.

Brilliant app, that’s user friendly. Cashback on everyday spending and good interest rates on savings. Easy to see where you are spending your money, helping to budget. Only thing they could do to improve would be to have shared tabs like some similar style banks. Reviewed on: 15th February 2024

My first priority bank account

Chase bank is great! I have another well known bank but tend to use chase more. Lots of perks like , rewards&cash back. I think this is excellent. Plus the different accounts you can have any the very easy moving from one account to the other, I’d always put chase first now as my first priority bank account . Customer service excellent also. Quick to em respond! Reviewed on: 15th February 2024

Never a single problem

Never a single problem, (apart from authentication delays on a new phone, which I honestly think is for the best, id prefer everything to be secure. Love the 1% cashback, love that the app isn't bloated. Highly rate Reviewed on: 15th February 2024

great customer service

called regarding a transfer and it was sorted immediately Reviewed on: 15th February 2024

The chase app is excellent and very easy to use.

The chase app is excellent and very easy to use. Reviewed on: 15th February 2024

Excellent account

Excellent saving rates, real time data, easy use. Reviewed on: 15th February 2024

Card details exposed

I gave my details to a dodgy site. Realized and phoned chase. They changed my card details immediately Reviewed on: 15th February 2024

Cashback

You earn cash-back on your everyday spending for one year but it renews after the year has passed Reviewed on: 15th February 2024

Great bank.

Great bank. Easy to use and good interest Reviewed on: 15th February 2024

Chase is my financial mate

Ease of use through app. Not contacted pushing products constantly. Can speak with a person if needed. No fees abroad good rates nothing not to really like. Reviewed on: 15th February 2024

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