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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Easy and beneficial app

Very easing to using banking app, with great perks (no fees for international use, cashback etc.) Reviewed on: 15th February 2024

Easy to use.

Easy to use. Banking made simple. Help desk fantastic. Great rate of interest on current account. Love the piggy bank. Another way of saving your pennies Reviewed on: 15th February 2024

Easy to set up, had no problems at all

Easy to set up, had no problems at all Reviewed on: 15th February 2024

Great interest rate

Chase is a simple to use online back account. Great to receive interest on both current and savings account. Reviewed on: 15th February 2024

Easy to use app, good foreign exchange rates, cashba...

Easy to use app, good foreign exchange rates, cashback and interest, What's not to like. Reviewed on: 15th February 2024

Modern banking at its best

Chase is so easy to use as a customer, with an intuitive and feature-rich app. The ability to accrue rewards on spending, opt for a round up facility, avoid overseas fees and create multiple savings pots with great interest rates makes it a no-brainer, innovative banking solution suited to modern times. Reviewed on: 15th February 2024

Excellent bank , competitive rates and very easy to...

Excellent bank , competitive rates and very easy to use app Reviewed on: 15th February 2024

Excellent customer service always helpful

Excellent customer service always helpful Reviewed on: 15th February 2024

I had a problem when I had money that seemed to be s...

I had a problem when I had money that seemed to be stuck. I phoned via the app a got a human who helped. They answered the phone immediately. Reviewed on: 15th February 2024

Love the extras like 1% back on spending.

Love the extras like 1% back on spending. Reviewed on: 15th February 2024

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