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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Great interest rate

Chase is a simple to use online back account. Great to receive interest on both current and savings account. Reviewed on: 15th February 2024

Easy to use app, good foreign exchange rates, cashba...

Easy to use app, good foreign exchange rates, cashback and interest, What's not to like. Reviewed on: 15th February 2024

Modern banking at its best

Chase is so easy to use as a customer, with an intuitive and feature-rich app. The ability to accrue rewards on spending, opt for a round up facility, avoid overseas fees and create multiple savings pots with great interest rates makes it a no-brainer, innovative banking solution suited to modern times. Reviewed on: 15th February 2024

Excellent bank , competitive rates and very easy to...

Excellent bank , competitive rates and very easy to use app Reviewed on: 15th February 2024

Excellent customer service always helpful

Excellent customer service always helpful Reviewed on: 15th February 2024

I had a problem when I had money that seemed to be s...

I had a problem when I had money that seemed to be stuck. I phoned via the app a got a human who helped. They answered the phone immediately. Reviewed on: 15th February 2024

Love the extras like 1% back on spending.

Love the extras like 1% back on spending. Reviewed on: 15th February 2024

Not the best

How can you be voted best British bank when you don't accept legal deed polls for name changes like other BRITISH banks Reviewed on: 15th February 2024

Very good communication.

Very good communication. Definitely on the ball when it comes to suspected fraudulent transactions. Reviewed on: 15th February 2024

Chase slays

Moved to Chase prior to spending 4 months in Canada, and haven't looked back since. Miles ahead of my prior, more traditional banks, in areas such as customer service, ease of use, savings etc. This is shown in their easy app which allows for plenty of customisation to accounts, allowing to open more and more sub-accounts which help to budget and save money; whilst also having 24/7 online support, which other banks frustrate me with. Whilst they are similar to other online banks in some ways, I feel their round-up scheme, 1% cashback, and overall banking activities really make this the best bank out there, domestically or abroad. Reviewed on: 15th February 2024

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