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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Not the best

How can you be voted best British bank when you don't accept legal deed polls for name changes like other BRITISH banks Reviewed on: 15th February 2024

Very good communication.

Very good communication. Definitely on the ball when it comes to suspected fraudulent transactions. Reviewed on: 15th February 2024

Chase slays

Moved to Chase prior to spending 4 months in Canada, and haven't looked back since. Miles ahead of my prior, more traditional banks, in areas such as customer service, ease of use, savings etc. This is shown in their easy app which allows for plenty of customisation to accounts, allowing to open more and more sub-accounts which help to budget and save money; whilst also having 24/7 online support, which other banks frustrate me with. Whilst they are similar to other online banks in some ways, I feel their round-up scheme, 1% cashback, and overall banking activities really make this the best bank out there, domestically or abroad. Reviewed on: 15th February 2024

Best rewards!

Rewards of Chase is just the best I ever had. Reviewed on: 15th February 2024

Chase.. the forefront of banking.

Chase are always at the forefront of banking. Easily accessible and communications are effortless. Reviewed on: 15th February 2024

Always able to speak with a human if necessary.

Always able to speak with a human if necessary. Helpful and friendly. Reviewed on: 15th February 2024

Great incentives, rates and cashback feature.

Great incentives, rates and cashback feature. Reviewed on: 15th February 2024

The Positives are Amazing!

I joined upon a positivereview from my close friend and its been amazing since! The 5% interest on my round up saver and the 1% cash back makes it very much worth my while, thank you Chase ! Reviewed on: 15th February 2024

Rates and Transfers

Great interest rates and easy to transfer money between accounts Reviewed on: 15th February 2024

Simply the best all rounder for a bank

Excellent service auto message on each spend so you know when money leaves account and great interest. Security is amazing even on the card Reviewed on: 15th February 2024

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