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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Since joining Chase I have found them very helpful a...

Since joining Chase I have found them very helpful and their systems very straightforward so much so that I opened a savings account as well Reviewed on: 15th February 2024

Excellent service.

Excellent service. UK based telephone staff are always on hand to assist Reviewed on: 15th February 2024

Easy to use

Easy to use and good service .................................. Reviewed on: 15th February 2024

Service is good

My experience has been fine up to now Reviewed on: 15th February 2024

Simple, easy, great interest rates.

Simple, easy, great interest rates. Earned more in 1 year with chase than in 24 years with HSBC Reviewed on: 15th February 2024

Love Chase bank so easy to navigate, great service a...

Love Chase bank so easy to navigate, great service and 1% reward on spending is such a great bonus. Reviewed on: 15th February 2024

great service

The services is 2nd to none and provides a good rate of return on cash back and rounding up the spend. The app is very straight forward to use and provides a clear understanding of your funds available Reviewed on: 15th February 2024

No frills bank with excellent benefits

No frills bank with excellent benefits Reviewed on: 15th February 2024

Good interest rates on savings and sensible function...

Good interest rates on savings and sensible functionality on App. Well done! Large amounts of cash difficult to obtain and nothing on FAQs on website. Reviewed on: 15th February 2024

Best cash back card on the market

First and foremost, their chashback incentive is the best on the market. Also for a period, they were offering higher interest rates than their competitors. Even though other providers now offer a higher interest rate than Chase, I haven't bothered moving my money out. Reviewed on: 15th February 2024

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