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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

very user friendly

user friendly, secure app and great cashback Reviewed on: 15th February 2024

Great customer service

Great customer service. Always easy to connect with a customer service team member via the app. Cashback on debit car purchases and competitive interest rate on savings. Reviewed on: 15th February 2024

Good no issues at all.

Good no issues at all. I have started with chase last year. Reviewed on: 15th February 2024

Very good bank, lots of benefits and really great cu...

Very good bank, lots of benefits and really great customer service. Particularly impressed with the offers they have on savings and the round up account on offer. Really enjoy receiving the 1% cash back each month too. Reviewed on: 15th February 2024

One of the easiest bank accounts to open up I'm not...

One of the easiest bank accounts to open up I'm not very good at going on line but found this bank account straight forward Reviewed on: 15th February 2024

No nonsense banking.

No nonsense banking. Does what it says on the tin Reviewed on: 15th February 2024

Really great bank love the 1% cashback and the round...

Really great bank love the 1% cashback and the round up so that you save extra money. I also love the customer service via live chat Reviewed on: 15th February 2024

No cash deposits at ATMS

no links to atms for cash deposits, interest rate could be better, 5% on cashback and roundups should be indefinite. just means I'll switch bank accounts when that stops. Reviewed on: 15th February 2024

My Chase account

I opened my account a year ago and used it for my holiday Initially, then on my return continued to use it for my monthly spending money and savings. I love controlling my finances this way. Reviewed on: 15th February 2024

Excellent experience with Chase

Excellent experience, Chase has a great app that's clear and easy to use and they offer really good interest rates Reviewed on: 15th February 2024

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