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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Chase bank is great

With the current offer of 1% cash back on spends is perfect for my situation Reviewed on: 15th February 2024

Chase is the best.

Very simple to use, clear and on-time statements, value for money, and easy to manage finance. Reviewed on: 15th February 2024

I have had the account for ova year and very...

I have had the account for ova year and very pleased Reviewed on: 15th February 2024

Excellent customer service when I had a problem

Excellent customer service when I had a problem Reviewed on: 15th February 2024

I have found my Chase account to be straightforward...

I have found my Chase account to be straightforward with excellent customer service, although I have only had to use it once. Reviewed on: 15th February 2024

Really impressed.

I've been really impressed with Chase over the past ~2 years I've been using them - they've been communicative and very reactive to changes in the financial market to the benefit of their customers. Reviewed on: 15th February 2024

10/10 The transparency of this account is amazing.

The transparency of this account is amazing. It break down the transactions into an easily readable platform. All your information is stored in one place. They have few products but they are promoted really well and are accessible to all. I like how they change the rate of my savings account so I am not looking for the best deal all the time. 10/10 for service. Reviewed on: 15th February 2024

Chase is absolutely amazing.

Chase is absolutely amazing. Very quick set up many different few within the app the provides great value for money such as 1% cash back offers and the savings feature with regular increases in the interest rate. The ability to have multiple accounts and spend from different ones at the click of a button is also very useful. The customer service is very prompt, efficient and useful. Overall, my favourite account. Reviewed on: 15th February 2024

It is absolutely brilliants experience

It is absolutely brilliants experience , So easy to use, Great customer service and reward points Reviewed on: 15th February 2024

excellent service, encouragement to make sensible mo...

excellent service, encouragement to make sensible money decisions without any pressure. genuinely making it easy to have money in places it will work hardest for you. Keeps you well informed regarding upcoming payments etc so you can move money from saver to current etc. Reviewed on: 15th February 2024

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