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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

An easy current account to recommend

Incredible ease of use and convenience with the phone app. One of the best cashback offers out there. Only thing missing is web access to the account. No issues with using abroad with no hidden fees and transparent currency conversions immediately available to see. Reviewed on: 15th February 2024

Excellent online banking platform.

Excellent online banking platform. Straightforward and fast customer service which is very rare nowadays. Reviewed on: 15th February 2024

APP and Overseas use

I really like the APP - it is easy to use and provides all the functionality I need including a really useful chat interface which is attended to very quickly in my experience. The costs for using the card abroad are minimal which is also great. Reviewed on: 15th February 2024

I am happy to conduct my transactions with Chase Ban...

I am happy to conduct my transactions with Chase Bank which is an excellent place to bank with! Reviewed on: 15th February 2024

Fab service!

Since I found out about Chase I have saved money while spending and had no real problems at all. All in all a fab service. Reviewed on: 15th February 2024

Easy and good benefits, Cashback

Easy and good benefits, Cashback Reviewed on: 15th February 2024

Higher interest rate on current accounts and no chan...

Higher interest rate on current accounts and no changes abroad Reviewed on: 15th February 2024

Can’t fault this bank.

Can’t fault this bank. Safe and easy to use. They Reviewed on: 15th February 2024

Love that every penny you spend get cash back on it...

Love that every penny you spend get cash back on it I have got my family joined up to it Reviewed on: 15th February 2024

Super easy to use and also love the savings account,...

Super easy to use and also love the savings account, I have signed two family members since I joined. Also love that I can use it abroad without additional charges Reviewed on: 15th February 2024

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