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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

An advance refund for a fraud purchase

Chase Bank offered me an advance refund for a fraud purchase I did from a scam. Although the amount of money involved is little, its customer services did comfort me. Reviewed on: 15th February 2024

On the few occasions I’ve had to phone call is alway...

On the few occasions I’ve had to phone call is always answered promptly and query resolved. Reviewed on: 15th February 2024

Great service and easy to get hold of someone

Great service and easy to get hold of someone Reviewed on: 15th February 2024

Very good service account bank chase in United Kingd...

Very good service account bank chase in United Kingdom in south west Bridgwater Reviewed on: 15th February 2024

Excellent online current account

Easy-to-use app. Interest payable on the current account is an attractive feature. Enjoyed friendly and effective customer service and support when needed. Reviewed on: 15th February 2024

Very please with this bank

Very please with this bank, I have many accounts with other banks but Chase is the one I use daily Reviewed on: 15th February 2024

Great account worldwide.

Great account worldwide. Easy to use, great for cash when abroad Reviewed on: 15th February 2024

interest rates

Great interest rates and easy to use app. Reviewed on: 15th February 2024

Great tools for saving, cash back on your spending e...

Great tools for saving, cash back on your spending easy to use Reviewed on: 15th February 2024

I really love how easy the bank is to use and the cu...

I really love how easy the bank is to use and the customer service team are the best, very quick at responding and always doing there best to help me Reviewed on: 15th February 2024

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