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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

good service

quick service, information at your fingertips Reviewed on: 15th February 2024

Give the innovative Chase Bank a go!

I like the fact I can get 1% cashback on all spending (up to £15pm), and the roundup is a great idea. I saved almost £200 with this! And the interest rate is 5% for this. Reviewed on: 15th February 2024

Really needs a joint account version

Great current account, great app, excellent customer service over the phone. But there's no way for two people t access the account which is not great when you want to use it as the main household current account. Reviewed on: 15th February 2024

Chase is a straight forward bank with no messing about.

Chase is a straight forward bank with no messing about. What you see us what you get, plus if you round up your spending you get cash back, as well as earning on your spending. If there's nothing in your account, then you can't overspend and don't have to pay astronomical charges. All in all a first rate bank with first rate service. Reviewed on: 15th February 2024

Very easy to setup.

Very easy to setup. App is very easy to use and good interest. Reviewed on: 15th February 2024

Amazing product - easiest and most comprehensive mob...

Amazing product - easiest and most comprehensive mobile banking experience including integration with investment. Reviewed on: 15th February 2024

First class bank no issues good product

First class bank no issues good product Reviewed on: 15th February 2024

Best bank!

I really enjoying using chase bank as my primary account. App is really easy to navigate and I’m using it everyday to do money transfers and card payments. I never experienced any problems with my account. Reviewed on: 15th February 2024

Very easy to use app!

Very easy to use app! Super helpful FAQ section! Reviewed on: 15th February 2024

The app is brilliant for ease of spending and saving.

The app is brilliant for ease of spending and saving. The interest rates and cashback helps me a lot. No fees abroad is a big selling point. Reviewed on: 15th February 2024

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