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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Great app and easy experience.

Great app and easy experience. Excellent rates and good customer serivce Reviewed on: 15th February 2024

Chase Bank is the best bank I have ever had.

Chase Bank is the best bank I have ever had. Reviewed on: 15th February 2024

Easy to use and great cashback.

Easy to use and great cashback. Would definitely recommend. Reviewed on: 15th February 2024

Any problems are dealt with quickly

Any problems are dealt with quickly Reviewed on: 15th February 2024

Easy to use, ultra fast transfer.

Easy to use, ultra fast transfer. Reviewed on: 15th February 2024

Easy to use and great customer support

Easy to use and great customer support Reviewed on: 15th February 2024

They are simply excellent service in all areas.

They are simply excellent service in all areas. Reviewed on: 15th February 2024

The current account from Chase provides brilliant fe...

The current account from Chase provides brilliant features like badgering or I can set a goal to control my finances. I can have multiple accounts to split and connect my card with. The most important for me, comes with an 1% cash back on card payments, even when I am travelling abroad I keep receiving my cash back combined with zero fees. Best bank I had so far! Reviewed on: 15th February 2024

Marvelous current account

It's a great account pays interest on spending and also customer service is brilliant I have had to call a few times and they have always dealt with my problem quickly and sufficiently and it also has a great online banking app which is easy to use. Reviewed on: 15th February 2024

very easy to use banking.

very easy to use banking along with features such as cash back and Round ups.I I have not rated 5 stars for customer service as not required it yet as the banking app is easily to understand and i have had zero issues not rated 5 stars for customer service as not... Reviewed on: 15th February 2024

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