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Chase Bank: Current account reviews

4.94
Based on 48,950 reviews, last reviewed 2nd Apr 2026
449200% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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0%
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Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026
Rita's avatar
Rita

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (48950)

Ringing up is so easy .

5
Ringing up is so easy . Not like other banks . IF I have to ask a question it is sorted promptly. Reviewed on: 15th February 2024

CHASE!! GREAT BANK

5
Although there dd switch service didn't work as should they were quick to resolve and sorted my payments and compensated accordingly. Great service as always Reviewed on: 15th February 2024

Easy to setup and use

5
The app is very easy to use, the account very easy to setup. The cash back is a good deal. Reviewed on: 15th February 2024

Great service, excellent account!

5
Easy to manage, competitive rates, great service. Flexible and easy to move money between accounts. Very pleased overall. Reviewed on: 15th February 2024

Simplified banking I like

5
Great app, decent rates and cash back plus the notification anytime my card is used is a great peace of mind my other provider doesn’t do. Overall a happy customer Reviewed on: 15th February 2024

Reliable, good saving rate

5
Reliable, good saving rate, and wonderful customer services Reviewed on: 15th February 2024

I was supposed and did not feel judged and was suppo...

5
I was supposed and did not feel judged and was supposed to get money back . Reviewed on: 15th February 2024

Chase has been great.

5
Chase has been great. I use both to travel and do all my monthly spending. Reviewed on: 15th February 2024

Great bank & app

5
Since opening a Chase account I can actually save money. Their app is easy to use & so far I have had no issues. The 1% back is great as well as the round up, better than my local bank. Reviewed on: 15th February 2024

Best bank I’ve ever been with savings and interest u...

5
Best bank I’ve ever been with savings and interest unbelievably easy to use Reviewed on: 15th February 2024

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